Lead Banquet Server

LMLC OPERATIONS LLC•Big Sky, MT

3d•$17 - $20•Onsite

About The Position

The Lead Banquet Server is a key leadership role within our Food & Beverage team, responsible for delivering flawless event experiences across all banquet and special event functions at Moonlight Basin. This position combines polished hands-on service with on-floor team leadership, acting as the primary point person for banquet execution while directly supervising and mentoring banquet service staff. The ideal candidate brings a strong background in fine dining or private club service, exceptional attention to detail, and a genuine passion for creating memorable moments for our members and guests.

Requirements

Valid Driver's License
Minimum three years of food and beverage experience, with at least one to two years in a supervisory or lead service role
Thorough knowledge of food and beverage service standards including plated, buffet, and reception service styles
Familiarity with Banquet Event Orders (BEOs) and event execution processes
Basic knowledge of food presentation, preparation, and handling
Basic math skills and ability to handle payment and operate a point-of-sale system
Must meet the minimum age requirement to serve alcoholic beverages
Proficient in reading, writing, and communicating clearly in English
Must comply with Moonlight Basin’s Dress and Grooming policies
Stand and walk for extended periods of up to 12 hours per shift
Lift and carry trays, equipment, and supplies weighing up to 15 lbs. regularly and up to 40 lbs. occasionally
Bend, stoop, crouch, reach, and stretch to set up, serve, and break down event spaces
Carry and balance dishware and glassware throughout service
Perform repetitive motions including carrying, pouring, and placing with precision
Navigate event spaces including tight setups, outdoor terrain, and high-traffic areas
Communicate clearly and hear spoken information in a busy event environment
Maintain manual dexterity for writing, operating equipment, and handling service items

Nice To Haves

Prior experience in a luxury hotel, resort, or private club banquet environment strongly preferred
Strong knowledge of wine, spirits, and food and beverage pairings preferred
Proficiency in Microsoft Office (Word, Excel, Outlook) preferred
Reliable, punctual, and available to work evenings, weekends, and holidays as required

Responsibilities

Conduct on-site Banquet Event Order (BEO) meetings prior to each event, communicating setup requirements, service flow, timing, and special requests to the team
Supervise and direct banquet service staff throughout all phases of the event, ensuring timely, accurate, and polished execution per BEO specifications
Train banquet staff in proper setup, service, and breakdown procedures, reinforcing Moonlight Basin standards at every step
Delegate cleaning, resetting, and breakdown responsibilities to staff throughout and following each event
Enforce uniform, grooming, and dress code standards among the banquet team
Assume Opening or Closing Manager responsibilities when assigned
Communicate any maintenance, equipment repair, or safety concerns to management promptly
Greet event contacts upon arrival and maintain a visible, professional presence throughout each event
Deliver warm, attentive, and highly polished service to all members and guests
Anticipate guest needs and respond to requests, questions, and concerns promptly and professionally
Resolve guest conflicts with composure and good judgment; escalate unresolved issues to management immediately
Demonstrate thorough knowledge of all menu items including ingredients, preparation methods, presentation standards, serving temperatures, and portion sizes
Take food and beverage orders where applicable, utilizing suggestive selling techniques
Ensure all dietary restrictions, allergies, and special requests are accurately communicated to the culinary team and fulfilled
Oversee and assist with full event room setup including linens, place settings, glassware, centerpieces, and food and beverage stations per BEO specifications
Ensure all food and beverage is presented in accordance with banquet order standards before and throughout service
Execute all service styles including plated, buffet, reception, and passed service with precision and professionalism
Control guest checks and secure proper payment where applicable
Maintain strict control over all company-owned equipment; ensure all items are properly cleaned and stored securely after each event
Complete all assigned side work and opening/closing duties thoroughly and on time
Follow all health, safety, sanitation, and responsible alcohol service standards at all times
Maintain a polished, professional appearance in accordance with Moonlight Basin’s grooming and uniform standards
Project a positive, professional image of Moonlight Basin in all interactions
Perform additional duties as assigned by the Events Manager

Benefits

Competitive salary
Annual discretionary bonus
Heath, dental, vision insurance
Matching 401(k) with match and no vesting schedule
Short- & Long-Term Disability and Life Insurance paid for by the company
Complimentary meal per shift
Tuition reimbursement
Wellness program that can be used for a Big Sky season ski pass or a gym membership
End-of-season discounts on our retail store items
Employee housing options available