Lead Backstage Hospitality Assistant | Part-Time | Palm Springs Plaza Theatre

Oak View Group•Palm Springs, CA

5d•Onsite

About The Position

The Lead Backstage Hospitality Assistant ensures artists and crews have a positive experience on show days and supports the Event Management team with show-related tasks, including shopping for artist and talent needs. The role prepares and maintains dressing rooms, fulfills artist riders, coordinates catering, responds to real-time requests, and works closely with stage management and production. It also trains and supports Backstage Hospitality Assistants. The position is part-time and pays $26.00–$28.00 per hour. It is based at the Palm Springs Plaza Theatre. The position will remain open until February 5, 2027.

Requirements

Prior experience in hospitality, catering, events, or theater/venue operations, either backstage or front of house.
Calm, organized multitasker with excellent communication skills and a service mindset.
Ability to lift heavy objects, move carts, and stand or walk for extended periods.
Flexible availability for nights, weekends, and holidays as scheduled.
Valid driver's license and reliable transportation for local errands.
Riverside County Food Handler Certificate, required for anyone handling food, beverages, or utensils.

Nice To Haves

California ABC Responsible Beverage Service (RBS) certification if shifts include setting up or serving alcoholic beverages; certification must be obtained within 60 days of the first alcoholic-service shift and is valid for three years.

Responsibilities

Assist the Event Manager with hospitality ordering, pre-shopping artist riders, and itemizing receipts for show settlement.
Assist with talent hotel bookings and manage a list of inquiries and booking information.
Lead, train, and guide Backstage Hospitality Assistants.
Prepare dressing rooms according to artist riders, including stocking beverages and snacks, setting out towels and toiletries, and tidying or refreshing rooms between sets.
Coordinate catering by placing or picking up orders, setting up buffets and green rooms, labeling allergens, replenishing items, and breaking down setups; keep backstage food areas sanitary and presentable.
Run show-day errands within policy and manage receipts and petty cash or expense logs; cover Runner shifts as determined by show needs.
Assist with load-in and load-out of hospitality items, keep traffic lanes clear, and maintain a clean, safe, and ADA-aware environment backstage.
Liaise professionally and discreetly with artist representatives, stage management, and front-of-house or operations teams to handle last-minute requests.
Track inventory, restock supplies, and reset hospitality areas after events.