Lead Assistant Golf Professional

BallenIsles Country Club • Tustin, CA

4d • $23 - $24 • Onsite

About The Position

Tustin Ranch Golf Club, located in Tustin, CA, is pleased to announce an excellent career opportunity for a Full-Time Lead Assistant Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Requirements

• Associate’s degree (AA); or one to two year+ related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

Nice To Haves

• Current PGA/LGPA Membership preferred

Responsibilities

• Assists in administering all daily Golf Operations department duties including, but not limited to: Golf Shop operations and managing tee sheet/revenues, operating POS system, managing and training Golf Shop, Customer Care and Guest Services teams, helping oversee Driving Range operations, assisting with merchandise, ensuring memorable and smooth customer experience.
• Works closely with the Head Golf Professional in running and managing all areas of the Golf Operations department.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general Club policies for all areas of the Golf Operations department.
• Involved with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding and disciplining associates; address complaints and resolving problems.
• Assists in administering all Point of Sales application needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting on policy and procedures, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as they appear and audits throughout to ensure proper execution.
• Assists coordinating local membership programs through sales, payment execution, and member satisfaction.
• Monitors daily, weekly, and monthly financial performance and helps craft action plans for executional performance vs. budgets as needed.
• Promotes all Club golf activities and is involved in running and executing such, including both internal and external driven tournament events.
• Maintains a clean, orderly, and well-stocked Golf Shop. Assists in merchandise procurement and associated expenses tracking and processing along with Cost of Goods Sold evaluations and analysis.
• Prepares for all golf outings including coordinating details and day-of execution.
• Follows established opening and closing procedures in all departments and helps create systems for tracking and accountability.
• Operates often as Manager on Duty in helping lead performance, handle issues as they arise, and work together in unison with other Club departments.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree