Lead Applications Engineer

Hitachi•Holland, MI

2d•Onsite

About The Position

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to strengthen our team across the globe. Join us as a Lead Applications Engineer.

Requirements

Bachelor’s degree in an engineering, business discipline, or equivalent experience calculated as two (2) years of relevant work experience for each year of academic study
Ten years of industry experience leading successful projects
Current or prior JR Automation experience, or experience in the automation industry is strongly preferred
Proficiency in all Applications Engineering processes

Responsibilities

Assisting in the day-to-day management of the Applications Engineering team members and tasks
Training, Mentoring, Coaching and Reviewing the Applications Engineering Team and their work
Understand thoroughly customer requirements, specifications, and existing “pain points” to aid other AEs in winning solutions
Aid in the AE Teams efforts to define/develop cost-competitive, capable, technical solutions that meet internal and external customer requirements
Ensure the AE Team is applying practical conformance to JRA Applications Engineering corporate practices, procedures, and tools
Provide Cross Functional Team Support within Projects
Ensure conformance to “As Sold” Scope of Work
Manage team member work prioritization, capacity tracking, quote status tracking, and initiating and leading quote kick-off meetings
Provide support to the cross functional team and applications engineering team
Support AE Manager with interviews, cost & concept reviews, assignments, process compliance, deadline management and leading department meetings
Supporting Account Managers by ensuring pain points and competitive advantages are identified and leveraged into the proposals
Support Account Managers by attending customer visits for key accounts
Facilitate concept brainstorming, leading docket review meetings
Ensure all outgoing proposals have a clearly defined scope which includes specifying machine buy-off requirements, identifying customer part requirements at project level, ensuring that the customer specifications have been reviewed, and that appropriate risks, assumptions and exceptions are properly addressed within the Proposal Document
Assisting in upper management approval meetings
Maintain assignment-specific AE related fields in company CRM (Salesforce)
Perform periodic personnel Performance Reviews
Dependent upon workload and needed support, the Lead AE may, at any time, assume the role of any lesser AE as times and circumstances dictate