Lead Application Engineer

Henkel group • Rocky Hill, CT

2d • $110,000 - $128,000 • Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

• Bachelor’s Degree in Chemistry, Material Science, or relevant Engineering/technical discipline
• At least 3 years working experience, preferably with knowledge and experience on adhesives
• Project management skills
• Strong communication skills and interpersonal skills necessary
• Strong analytical and problem-solving skills
• Team player - Able to share knowledge, motivate and positively influence team members
• Strong laboratory, problem solving, and computer skills such as Excel, Word, and Powerpoint
• Experience in facilitation, training, presentation, and customer interactions
• Clear written and verbal communication.
• Self-motivated, hands-on, ambitious, and entrepreneurial

Nice To Haves

• MBA is a plus
• Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred

Responsibilities

• Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
• Consult customers on solutions generating value for their use cases
• Customer and sales team support via in person, Virtual call, e-mail, Phone calls
• Travel for Customer Application Trial/ Validation
• Collaborate with the focus market team to support target accounts and hero applications
• Mediate the special equipment request with equipment services to obtain quotes
• Troubleshoot adhesive/equipment related to technical issues
• Provide technical support level 2 for TIS (Technical Information Services) for specific technologies
• Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool
• Test Plan (coordination, logistics, Lab ops or AE test)
• Report Writing and Review
• Lab Sample management in application engineering labs
• While working in the Lab or in the customer facilities, observe safety protocols, 5s, etc
• Organize and execute technical trainings
• Build new product technical launch packages
• Create Sustainability Value proposition

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level