Hoofed Mammals - Lead Animal Care Specialist

Brookfield Zoo Chicago • Brookfield, IL

10d • Onsite

About The Position

The Lead Animal Care Specialist - Hoofed Mammals is a full-time, union, hourly position responsible for providing experienced care for animals, maintaining buildings and grounds, and performing related work in an assigned area. This role involves supervisory duties, including instructing Animal Care Specialists (ACS) and supporting advancements in Conservation Leadership and Animal Welfare. The position requires performing routine duties independently and new duties with minimal direction, and may involve relieving other Lead ACSs. Specific animals cared for include Bactrian camels, okapis, Grevy’s zebras, addax, and antelopes.

Requirements

• Bachelor's degree in relevant biological field or equivalent combination of training and experience required.
• High school diploma or educational equivalent (e.g., GED).
• Minimum four years of experience as an animal care specialist or equivalent required.
• Track record of exemplary performance as a supervisory keeper or equivalent, relevant experience.
• Strong supervisory skills.
• Demonstrated ability to promote good morale and productivity in the workplace.
• Detailed and current knowledge of natural history and principles of animal behavior and husbandry required.
• Ability to work with live animals safely.
• Good communication and interpersonal skills.
• Ability to interact in a courteous and professional manner.
• Ability to maintain good working relationships both internally and externally.
• Knowledgeable in the management of captive populations including related AZA conservation programs.
• Proven ability to train and direct the work of others.
• Demonstrated capacity to guide the professional development of others.
• Ability to effectively mediate routine personnel issues and conflicts between staff.
• Capable of dealing with emergencies calmly and efficiently.
• Ability to adjust quickly to changes.
• Proficient in learning and integrating information, knowledge, and direction quickly.
• Good decision-making skills and ability to make sound, independent judgments.
• Ability to integrate and apply knowledge and prior experience to affect or implement changes.
• Proficient in perceiving and acting upon relevant changes in animal behaviors and conditions.
• Good problem-solving skills. Ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems and recommending ideas and viable suggestions that are well thought out and researched.
• Ability to work with minimal supervision.
• Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time.
• Ability to maintain confidentiality with regard to personnel and other privileged matters.
• Computer proficiency with Microsoft Suite (Outlook, Word), Microsoft 365, ZIMS or similar required.
• Cultural competency; experience and/or ability to work and interact effectively with a diverse, multicultural audience.
• Must be able to read, write, and speak the English language at a professional working proficiency.
• Valid driver’s license required at time of hire.
• Illinois residents must possess a valid Illinois driver’s license or obtain one within 90 days of hire.
• Valid out-of-state driver’s license is required for out-of-state residents.

Nice To Haves

• Previous work experience with assigned taxa is preferred.
• Multilingual ability, Spanish fluency a plus.

Responsibilities

• Perform in a proactive leadership role and communicate regularly with area supervisors/managers regarding animal management, facility maintenance, and staff supervision and development.
• Assist in departmental hiring, scheduling, and work assignments, and the development of departmental goals and plans. Establish work priorities for the department.
• Routinely monitor and review the work performance of ACS staff in assigned area and ensure completion of tasks in a timely and effective fashion.
• Prepare and conduct performance appraisals as assigned.
• Responsible for current animal and equipment inventory. Verify employee work schedules. Provide written reports as assigned.
• Handle personnel situations in a timely, objective, and consistent manner and in accordance with BZC policies and the union contract.
• Order, prepare, and distribute food to animal areas as required.
• Ensure compliance with all BZC policies and procedures.
• Observe assigned animals closely and objectively. Apply knowledge and prior experiences to affect or implement change where appropriate. Maintain and utilize animal records.
• Observe condition of assigned area(s), animal enclosures, and equipment. Monitor and clean public space(s), plants, and interpretives as required. Report maintenance needs as appropriate and perform minor maintenance tasks.
• Clean animal enclosures, pools, and service areas as required.
• Maintain detailed and current knowledge of natural history, husbandry, and captive management of species and individuals in assigned areas.
• Maintain proficiency in area routines and specialized procedures.
• Monitor guests to ensure animal and human safety and protection of BZC property.
• Communicate with and assist guests. Take initiative to facilitate guests’ appreciation of animals and enjoyment of their visit.
• Serve in a leadership role in directing the management and operations within assigned area and ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures.
• Demonstrate knowledge of and implement BZC-wide and area emergency procedures as directed.
• Train and direct work of interns, seasonal employees, and full-time ACS staff as assigned.
• Other related duties as assigned.

Benefits

• Vacation time is accrued on a per-payroll basis based on an employment anniversary year starting on the date of hire.
• Three (3) personal days per year.
• Sick leave accrues at a rate of 10 days per year (accumulated at a rate of 0.833 days per month worked).
• Ten paid holidays per year.
• Medical Insurance: Brookfield Zoo Chicago pays 100% of the cost of benefits for bargaining unit employees. Medical insurance is provided through the Teamsters Union. A waiver credit is provided for employees who waive enrollment in medical insurance. Coverage continues for 90 days after the employee’s date of separation. Employees can also cover their spouse and child(ren) under age 27.
• Retirement Savings: Eligible employees are automatically enrolled at 6% on a pre-tax basis as soon as administratively feasible following date of hire. Employee Pre-tax and/or Roth after-tax contributions available. First of the quarter following one year of service, eligible employees receive regular matching contributions of up to 3%. The employer match for full-time employees is immediately vested.
• Employer-Paid Income Protection: Eligible employees are automatically enrolled in Short-Term Disability benefits and Basic Term Life insurance through the Teamsters Union and Long-Term disability benefits through Brookfield Zoo Chicago.
• Voluntary Benefits: Group Accident Insurance, Group Critical Illness Insurance, Identity Theft Protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level