Lead Analyst, Commercial Strategy & Execution | Raynham MA, Warsaw IN, West Chester PA, Palm Beach Gardens FL – DePuy Synthes

Johnson & Johnson • West Chester, MA

1d • Hybrid

About The Position

This role will help manage, collaborate, and improve the Global DePuy Synthes customer experience program through digital capabilities. The Lead Analyst will play a critical role in supporting commercial strategies and engaging in the ongoing transformation of the business with internal and external partners. Fostering key partnerships with commercial franchise teams and strategic internal partners are crucial for success. This is a strategic role requiring the ability to handle complex situations in a dynamic environment.

Requirements

• A minimum of a bachelor’s degree is required; focus in Business, Marketing or Finance preferred.
• 5+ years of progressive business experience is required.
• Experience in technology implementation in the Commercial space preferred.
• Strong clinical and orthopaedic and/or medical devices understanding required.
• Experience with Salesforce.com or other CRM design and implementation is required.
• Experience with JIRA, and MS Project platforms preferred.
• Strong written and oral communication skills regardless of the levels of the audience within the organization is required.
• Ability to solve business problems using data and business tools.
• Experience working in a matrix environment where a high degree of collaboration is needed.
• Proven track record of creative problem solving and team partnership is required.
• Ability to multitask and prioritize activities appropriately.
• Ability to adapt to highly dynamic, multi-faceted environment.
• Process driven mentality enabled by critical thinking.

Nice To Haves

• Experience with JIRA, and MS Project platforms preferred.

Responsibilities

• Support key projects that drive standardization and harmonization of key processes centered around commercial activities.
• Assist in detailing the backlog of digital capabilities for the DS customer experience portfolio as well as driving program execution.
• Handle the tracking and continuous improvement of the digital strategy to align partners on the definition of the ask, prioritization, and sequencing of initiatives.
• Work across the extended team to diagnose, troubleshoot and remediate issues and concerns raised by key customers.
• Partner with Salesforce.com (SFDC) Life Sciences Cloud development teams to communicate business and process requirements for the technology.
• Partner and work with multiple agencies/vendors, handling projects cross-functionally and cross-geography to align technology with business processes in an efficient and streamlined way.
• Assist in executing marketing and organizational change that drives adoption of the various SFDC platforms.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level