Lead Airport Traffic Officer - Promotional

San Diego County Regional Airport Authority • San Diego, CA

1d • Onsite

About The Position

The Landside Operations department is looking for a dedicated Lead Airport Traffic Officer eager to make an impact within our dynamic Airport Traffic Officer team. Reporting to the Airport Traffic Officer Supervisors, they will tackle complex scheduling with attention to detail and will bring their innovative problem-solving skills to address unforeseen challenges while maintaining compliance with airport traffic and parking regulations. The selected candidate will build strong relationships with diverse stakeholders, maintain safe, efficient, and organized traffic flow, while providing an exceptional customer experience for the SAN traveler.

Requirements

• Graduation from high school or G.E.D.
• Three years of traffic control experience.
• Equivalent combination of training and experience.
• Valid California driver’s license is required, along with strict adherence to all traffic laws and safety regulations.
• Applicants must maintain an acceptable driving record to operate Authority vehicles.
• Compliance with Airport Authority vehicle use policies, including safety protocols and reporting requirements, is mandatory.
• Applicants must acknowledge that driving Airport Authority vehicles is an essential function of this role.

Responsibilities

• Completes and supervises movement of pedestrian and vehicle traffic around airport roadways and facilities.
• Ensures the enforcement of airport parking, for-hire and commercial vehicle operation policies and regulations.
• Interprets and communicates policies, procedures, and regulations.
• Investigates and resolves traffic and parking enforcement operation complaints.
• Completes and supervises for-hire and commercial vehicles safety inspections.
• Prepares and approves activities and incident reports.
• Coordinates work activities with law enforcement agencies and with internal and external stakeholders.
• Responds to emergency situations.
• Participates in the development and implementation of work schedule, operational budget, work standards, processes, procedures, research, analysis, plans, and specifications.
• Selects, approves, and purchases equipment.
• Monitors expenditures and controls costs.
• Regularly operates and drives Authority vehicles to transport Airport Traffic Officers and to conduct terminal parking structure inspections.
• Supervises, establishes, and evaluates performance and development targets.
• Coaches and provides feedback.
• Implements and promotes safety initiatives.
• Ensures the application of safety practices and standards to work activities.
• Provides on-the-job training and development assistance to assigned employees and others.
• Completes other duties as assigned.
• Participates in meetings.
• Develops and maintains records, logs, reports, and timecards.
• Audits citations and communicates resolutions.
• Performs related duties as assigned.
• Understand, follow, and communicate work instructions effectively verbally and in written format.
• Coordinate work assignments with stakeholders, internally and externally.
• Establish and maintain effective working relationships with those encountered in the course of work such as airport tenants, customers, and the public.
• Ability to critically review, solve complex problems and anticipate scenarios to address issues and solutions and respond accordingly.
• Develop and/or support the introduction of methods and approaches to solutions.
• Demonstrate learning objectives and support others to do the same.
• Be team-focused, involve and support team members and share recognition for work outcome.
• A flexible champion of change who views transitions as opportunities for learning and growth while helping others navigate uncertainty.
• Strong time management skills to consistently meet commitments.
• Operate a computer, develop and implement appropriate procedures and controls.
• Proficient in using computer applications such as MS Word, Excel, and PowerPoint.
• Lead by example in professionalism, safety, and customer service.
• Guide, motivate, and coordinate the work of Airport Traffic Officers, provide clear direction during routine operations and unplanned events, and hold yourself and others accountable to Authority standards.

Benefits

• 14 paid holidays
• 18 – 33 days of vacation (PTO)
• parental and child care benefits
• salary continuance for family & parental leave
• tuition reimbursement
• retirement plan options including our comprehensive pension plan and 457 defined contribution plan
• annual employer-funded Lifestyle Spending Account

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED