Lead Airline Passenger Assist
ABM US•Vale, OR
•Onsite
About The Position
We are looking for a reliable and experienced Lead Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. This role is very customer service-oriented, and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
Requirements
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided
Nice To Haves
- One (1) year of customer service experience preferred
Responsibilities
- Follow safety precautions at all times while transporting passengers
- Positive interpersonal interaction with passengers
- Comply with all client and/or site security requirements and processes
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
- Assist passengers with baggage retrieval and transport, if necessary
- Coordinate assignments with dispatchers and gate Agents, if necessary
- Complete thorough Incident Reports
Benefits
- Comprehensive benefits package
- Tipping is allowed and customary, potentially increasing earning potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
