Oliver Wyman Vector - Lead Aircraft Technical Specialist

Marsh McLennan•Atlanta, GA

3d•Hybrid

About The Position

Oliver Wyman Vector is seeking an experienced Lead Aircraft Technical Specialist. This advanced-level role is part of a large team committed to auditing aircraft maintenance records and delivering the highest-quality products to clients. The Lead Aircraft Technical Specialist combines deep industry and technical expertise with workstream leadership, process ownership, quality assurance and approval, mentoring, and client/stakeholder engagement. The successful candidate demonstrates initiative, sound judgment, accountability, inclusive leadership, continuous learning, and an unwavering commitment to accuracy and client confidentiality.

Requirements

10+ years of prior work-related experience in aircraft records or as an aircraft technical representative.
Comprehensive understanding of applicable Federal or National Aviation Authority regulations concerning aircraft, engines, and appliances, including continued airworthiness, configuration control, and pertinent client manuals.
6+ years of experience performing relevant aspects of the qualifications and responsibilities with a Part 121 carrier.
Extensive and comprehensive mastery of the skills required in the technical focus area, with the ability to teach and mentor others in those skills.
Strong analytical and problem-solving skills, including the ability to frame problems, select appropriate frameworks, develop insightful hypotheses and solutions, lead team discussions, and secure team/client/project buy-in.
High attention to detail while manipulating, reconciling, or managing large volumes of data.
Proficiency in database management and auditing, with the ability to adapt, manipulate, or develop tools required for the area of expertise.
Strong working knowledge of Microsoft Office, including Excel and other spreadsheet applications, Outlook, and Word; general knowledge of Google Drive.
Working knowledge of client-based maintenance tracking systems such as Wizard, Merlin, Trax, Maintenix, and AMOS.
Demonstrated and continually developing project management skills, including work planning, progress tracking, prioritization, risk mitigation, and deadline management.
Effective written, verbal, presentation, and meeting-facilitation skills; able to create logical storylines, tailor communications to the audience, listen actively, and adapt to others' cues.
Ability to collaborate professionally, credibly, and objectively across teams and with clients; able to build trusted relationships and deliver on commitments.
Customer-service orientation and the ability to adapt to a fast-paced, changing work environment while maintaining accuracy and composure under strict deadlines.
Ability to manage multiple duties and priorities daily, work with physical and digital records, and maintain client confidentiality.
Inclusive leadership, sound conflict-management judgment, and the ability to adapt to varied workstyles and in-person, hybrid, or remote working environments.
Applicants must be legally authorized to work in the United States. This position is not eligible for employer-sponsored work authorization now or in the future.

Nice To Haves

Airframe and Powerplant (A&P) License preferred but not required unless acting as Technical Representative.

Responsibilities

Operate as an advanced-level specialist with a deep understanding of aircraft records, continued airworthiness, configuration control, and the broader aviation maintenance environment.
Influence and guide teams by establishing work methods, quality standards, and review processes; ensure adherence rather than serving only as an individual author.
Lead defined workstreams within larger projects by developing workplans, tracking progress, prioritizing work, and raising risks or issues promptly.
Mentor, train, and provide actionable feedback to specialists in the technical focus area, balancing delegation, direct content support, team efficiency, and development opportunities.
Serve as a quality approver for internal and client-ready deliverables, taking accountability for both personal output and the output of others.
Build and nurture relationships with clients, key stakeholders, and colleagues across capabilities, becoming a trusted go-to resource on technical topics.
Ability to travel nationally and internationally, as required to support clients.
Lead the design and execution of technical analyses performed by more junior team members, providing clear direction, review, and approval.
Interpret, audit, and verify Airworthiness Directives (ADs) and methods of compliance.
Determine the applicability of Airworthiness Directives and Service Bulletins.
Verify time since new and time used on life-limited parts and hard-time components installed on engines, landing gear, and airframes.
Perform and review back-to-birth traceability for life-limited components installed on airframes, engines, and landing gear.
Verify aircraft documentation for proper sign-off, parts certificates, nondestructive testing (NDT) records, and vendor approvals.
Research and resolve aircraft-records issues, escalating to the appropriate work groups when necessary.
Analyze and review minor and major repair records to verify installation and compliance.
Evaluate Supplemental Type Certificates (STCs) for installation and compliance.
Leverage deep technical knowledge and relevant computer models and databases to develop practical solutions for clients.
Use client-based maintenance tracking systems, including Wizard, Merlin, Trax, Maintenix, and AMOS, for research, updates, and data input as required.
Remain directly involved in complex, high-risk, or judgment-intensive work while delegating routine production appropriately and ensuring consistent adherence to agreed processes.
Candidates performing Aircraft Technical Representative duties must have prior aircraft maintenance experience and a quality background.