Cabin Lead

ABM•Charlotte, NC

2d•Onsite

About The Position

The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards. This role requires previous leadership and janitorial experience. The agent will not only direct but also actively clean aircraft interiors, including crew rest and bunk areas, lavatories, galleys, and cabin areas. Additionally, the Lead Aircraft Cabin Agent is responsible for provisioning, which involves ensuring the correct safety cards are placed in each seat-back and that linens and headsets are properly provisioned. Training is provided, and the position operates on a 2nd shift, requiring weekend work.

Requirements

Must have previous leadership experience
Must have previous janitorial experience
Must be able to work weekends
Ability to communicate effectively in the English language
Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
Comply with the Company’s uniform and grooming standards
Wear SIDA badge/Airport ID at all times
Fluency in English is essential for effective customer communication and for understanding and adhering to company policies and procedures

Nice To Haves

Previous airport experience
Previous housekeeping experience
Previous service-related experience

Responsibilities

Leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards
Cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area
Provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned
Performing security searches (if applicable) including searching under passenger seats, tray tables, seat-back and life vest pouches, if applicable and ensuring all areas of the aircraft are free of debris
Distributing a cleaning schedule to cabin team members and allocating agents to work designated aircraft zones
Maintaining and distributing all cabin cleaning supplies and tools to team members
Monitoring and directing agents to perform duties according to Standard Operating Procedures
Directing and cleaning aircraft interiors within appropriate timeframes, including: Crew rest & bunk areas, Lavatories, Galleys, Cabin Area
Ensuring the correct safety card is placed in each seatback
Ensuring linens & headsets are properly provisioned