Lead AI Product Manager

Voya Financial • Boston, MA

4h

About The Position

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Profile Summary: The Lead AI Product Manager is a senior individual contributor responsible for defining and executing AI product strategy for digital and wealth management solutions. This role owns product vision, roadmap, and go-to-market execution for AI-powered experiences that support retirement plan participants, financial advisors, and plan sponsor clients. The position requires strong technical fluency in large language models, agentic systems, AI evaluation, and regulated product development, along with the business judgment to prioritize high-impact opportunities and deliver measurable outcomes. Profile Description: Define and lead the AI product strategy and 12–18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences. Identify, assess, and prioritize AI opportunities using customer research, behavioral data, workflow analysis, and competitive insights. Establish clear success metrics and own business outcomes such as engagement, adoption, operational efficiency, and retirement readiness improvements. Lead discovery with advisors, plan sponsors, administrators, and participants to translate business needs into clear product requirements and technical specifications. Partner closely with engineering teams to evaluate prototypes, guide product trade-offs, and support rapid iteration through launch. Ensure solutions meet compliance, legal, risk, and fiduciary standards within a regulated financial services environment. Drive go-to-market planning, rollout sequencing, stakeholder communication, and adoption measurement for AI-enabled products. Build alignment across senior stakeholders in business, technology, compliance, and investment teams while influencing without direct authority.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field required; advanced degree preferred.
• 8+ years of product management experience, including at least 4 years in AI or machine learning product roles within technology, fintech, or financial services.
• Proven experience delivering AI-powered products from discovery through launch and measurable adoption.
• Strong knowledge of LLM-based products, retrieval-augmented generation, agentic workflows, model evaluation frameworks, experimentation methods, and data-informed product development.
• Ability to write high-quality product requirements and technical specifications for engineering teams.
• Experience working in regulated environments and partnering with compliance, legal, and risk stakeholders.
• Strong understanding of retirement, wealth, or financial services products, including fiduciary considerations and participant or advisor workflows.
• Excellent communication, prioritization, and stakeholder management skills, with the ability to influence senior leaders and cross-functional teams.

Responsibilities

• Define and lead the AI product strategy and 12–18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences.
• Identify, assess, and prioritize AI opportunities using customer research, behavioral data, workflow analysis, and competitive insights.
• Establish clear success metrics and own business outcomes such as engagement, adoption, operational efficiency, and retirement readiness improvements.
• Lead discovery with advisors, plan sponsors, administrators, and participants to translate business needs into clear product requirements and technical specifications.
• Partner closely with engineering teams to evaluate prototypes, guide product trade-offs, and support rapid iteration through launch.
• Ensure solutions meet compliance, legal, risk, and fiduciary standards within a regulated financial services environment.
• Drive go-to-market planning, rollout sequencing, stakeholder communication, and adoption measurement for AI-enabled products.
• Build alignment across senior stakeholders in business, technology, compliance, and investment teams while influencing without direct authority.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior