Lead Advanced Field Service Technician

HoneywellMarkham, ON
Onsite

About The Position

As a Lead Advanced Field Service Technician, you will be responsible for leading successful on-site installation, servicing and repair process of complex equipment and systems, responding to and resolving service calls, providing technical support, and solving problems for Honeywell customers located across the GTA. Additional responsibilities related to the technical delivery of small service jobs, time and material work and preventive maintenance may be assigned as well. You will follow detailed work instructions and amend any outdated or incorrect instructions with the help of Engineering teams. These customers will have various products installed that fall into life safety, fire, and security systems category as well as their associated computer systems. The goal is to ensure system up-time and efficiency. Be the face of Honeywell to the customer and interact directly with end-users, peers, and competitors. Share knowledge of Honeywell solutions to improve efficiencies and team ability. Become a technical specialist for sophisticated Honeywell solutions/product offerings. This position will provide the opportunity to further your career and develop your technical skills in an exciting and challenging atmosphere. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

  • Lead successful on-site installation, servicing and repair process of complex equipment and systems
  • Respond to and resolve service calls
  • Provide technical support
  • Solve problems for Honeywell customers located across the GTA
  • Technical delivery of small service jobs, time and material work and preventive maintenance
  • Follow detailed work instructions and amend any outdated or incorrect instructions with the help of Engineering teams
  • Ensure system up-time and efficiency
  • Interact directly with end-users, peers, and competitors
  • Share knowledge of Honeywell solutions to improve efficiencies and team ability
  • Become a technical specialist for sophisticated Honeywell solutions/product offerings
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