Lead Administrative Specialist (Direct Hire)
About The Position
The Lead Administrative Specialist coordinates and balances team workloads, resolves daily employee concerns, manages records, and reports on performance. The role supports staff development, ensures coverage, and serves as a designated floater for critical staffing needs, including division- and directorate-level offices. Through team leadership and development, the position helps the unit achieve organizational goals. At the highest advertised grade, the role leads the assignment and distribution of work, trains or coordinates training, monitors work and progress, maintains administrative references and records, and advises team members on policies and procedures. It also analyzes team effectiveness and work products, coordinates work-related communications, and leads the team in planning, evaluating its strengths and weaknesses, and identifying improvements. Duties at lower grades have more limited scope, independence, and complexity. The position is open to U.S. citizens, nationals, or people who owe allegiance to the United States. It may require a one-year probationary period, a pre-employment background investigation or higher-level clearance, and—depending on duty location or NASA Center requirements—financial disclosure, drug testing, or travel. Qualifications may be met through specified specialized experience, graduate education, or an equivalent combination, depending on the GS-09 or GS-11 level. Applicants using education must meet applicable accreditation or foreign-credential evaluation requirements. The position is not part of a bargaining unit. A career with the U.S. government offers a comprehensive benefits package; specific eligibility depends on position type, and applicants should contact the hiring agency for details.
Requirements
- For GS-09, one year of directly related specialized experience equivalent to GS-07, including coordinating team activities; distributing assignments; monitoring progress; answering procedural questions; and supporting onboarding and training.
- For GS-09, qualifying experience may include administrative support and coordination of events and meetings, including scheduling participants, arranging resources, preparing materials, and documenting action items and follow-up.
- For GS-09, qualifying experience may include using Microsoft Office 365 and Adobe Acrobat or similar applications to prepare and maintain administrative documents, spreadsheets, presentations, reference materials, and organizational records.
- For GS-09, qualifying education alternatives include a completed master's or equivalent graduate degree in an appropriate field; two full academic years of progressively higher-level graduate education leading to such a degree; a related LL.B. or J.D.; or an equivalent combination of experience and graduate study.
- For GS-11, one year of directly related specialized experience equivalent to GS-09, including leading teams, setting priorities, distributing workloads, monitoring assignments, reviewing work products, and identifying training and development needs.
- For GS-11, qualifying experience may include executive-level administrative support, including correspondence, travel, meeting and event coordination, phone and visitor handling, report preparation, and complex calendar management.
- For GS-11, qualifying experience may include analyzing administrative processes and workloads using qualitative and quantitative methods, recommending operational improvements, and preparing reports to support management decisions.
- For GS-11, qualifying education alternatives include a completed doctoral degree (Ph.D. or equivalent) in an appropriate field; three full academic years of progressively higher-level graduate education leading to a doctoral degree; a related LL.M.; or an equivalent combination of experience and graduate study.
- Resume must contain a clear, detailed narrative in the applicant's own words explaining how the required specialized experience is met; copied experience statements may be considered plagiarism and may result in disqualification.
- Applicants using U.S. education to qualify must have a degree from an appropriately accredited college or university. Foreign education must be evaluated by a qualified private organization and deemed equivalent to U.S. accredited education or receive full credit at an accredited U.S. institution.
- Must meet qualification requirements by the announcement's closing date.
- Position is open to U.S. citizens, nationals, or those who owe allegiance to the United States.
- Position may require a one-year probationary period.
- Position is subject to a pre-employment background investigation or higher-level clearance.
- Financial disclosure, drug testing, and travel requirements may apply depending on duty location or NASA Center requirements.
Responsibilities
- Lead the assignment, distribution, and balancing of workloads according to priorities, employee skills, and established procedures; adjust assignments to meet team objectives.
- Train or coordinate training for team members in team-building, collaboration, and administrative or technical procedures.
- Monitor work in progress and review completed work to ensure priorities, methods, deadlines, and quality meet supervisory instructions.
- Maintain program and administrative reference materials, project files, and policies and procedures.
- Guide team members on applicable policies, directives, and established procedures.
- Prepare reports and maintain records of work accomplishments and administrative information.
- Coordinate the preparation, presentation, and communication of work-related information to the supervisor.
- Apply qualitative and/or quantitative methods to assess and improve team effectiveness, efficiency, and work products.
- Monitor and report progress toward milestones and deadlines for assignments and projects.
- Engage team members in planning and coordinating activities to achieve team goals and objectives.
- Lead team assessments of strengths and weaknesses and help identify improvements to work methods, processes, and procedures.
- Support staff development, ensure coverage, address daily employee concerns, and provide floater coverage for critical staffing needs, including division- and directorate-level offices.
Benefits
- Comprehensive federal employee benefits package for employees and their families; specific eligibility depends on position type, and applicants should contact the hiring agency for details.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
