Lead Administrative Assistant

Cynet Systems • Holyoke, MA

2d

About The Position

The Lead Administrative Assistant provides clerical and administrative support, including receptionist duties, data entry, mail processing, and records management using Microsoft Office applications. The role also provides routine support for office operations and assigned projects.

Nice To Haves

• Demonstrated ability in Microsoft Office applications, specifically Word and Excel.
• Ability to effectively handle complaints presented or referred to clerks, ASC, and AAM.
• Demonstrated ability to work with culturally diverse populations.
• Demonstrated ability to maintain a professional demeanor in the public forum.
• Ability to plan, organize, and carry through on office events.
• Ability to carry out work activities with a minimum of direction.
• Ability to establish systems to improve the overall performance of clerical functions.
• Ability to organize and maintain filing systems.

Responsibilities

• Use Microsoft Word and Excel accurately.
• Perform typing, word processing, and data entry accurately.
• Process closed records for the Area Office.
• Greet clients and visitors, answer telephone calls, and refer people to appropriate department staff when needed.
• Provide routine administrative and clerical support and support for assigned projects.
• Provide routine information about agency office locations.
• Assist with processing mail.
• Maintain the filing system.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed