Lead Administrative Assistant - Public Defender Division Administration

Commonwealth of MassachusettsBoston, MA
Hybrid

About The Position

The Committee for Public Counsel Services (CPCS), the public defender agency for Massachusetts, seeks a Lead Administrative Assistant to support the Administrative Office of the Public Defender Division. This position will be based in Boston and will be eligible for a limited hybrid schedule. CPCS is dedicated to protecting the fundamental constitutional and human rights of assigned clients through zealous advocacy, community-oriented defense, and excellent legal representation. The agency provides representation in a wide range of cases, including criminal, delinquency, and family matters. The Public Defender Division's mission is to ensure that criminal defendants receive the fundamental protections of the Constitution and are treated with respect and dignity. The PDD administrative office supports 17 trial offices across the state, an Appeals Unit, and approximately 400 attorneys and 130 other staff members.

Requirements

  • Associate’s degree in a related area
  • At least four years of experience as an administrative assistant or office manager
  • Executive level secretarial skills
  • An equivalent combination of education, experience, and skills
  • Access to an automobile in order to travel to offices and other locations that are not easily accessible by public transportation
  • Access to home internet access sufficient to work remotely

Nice To Haves

  • Project management experience desirable
  • Previous experience in a legal setting a plus

Responsibilities

  • Providing high level administrative support to senior managers, including word and data processing, filing, copying, scanning, and handling correspondence
  • Coordinating and assisting with projects relating to personnel management and program evaluation
  • Managing and directing client communications to the appropriate staff
  • Creating and maintaining statistical reports regarding attorney caseloads and disposition of cases
  • Coordinating travel arrangements
  • Assisting with projects aimed at improving the quality of legal representation and enhancing client services
  • Maintaining and scheduling for multiple calendars
  • Using the agency case management system to determine issues related to client conflicts and assisting trial office support staff in the resolution of case management issues
  • Maintaining effective communication within and across divisions with other support staff and managers
  • Reading and analyzing incoming email, memos, submissions, and reports to determine their significance and plan their distribution and tracking responses to email
  • Answering and managing incoming calls and appointments
  • Developing and maintaining a system for the organization of a broad range of documents
  • Providing assistance and backup for the Executive Assistant to the Chief Counsel and other support staff as necessary, including, but not limited to the Receptionist desk and switchboard
  • Preparing expense reports
  • Other duties as assigned

Benefits

  • Limited hybrid schedule
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