Lead Account Manager (ACST) - Phoenix, AZ
About The Position
Qnity Electronics Semiconductor Technologies is hiring a Lead Account Manager for its Advanced Cleans & Slurry Technologies (ACST) business, which develops cleaning solutions for semiconductor customers. The role is responsible for growing Qnity’s market share among customers across the United States by managing day-to-day sales activities in the region. The Account Manager will work in the advanced cleans and slurry segment of the semiconductor industry, understand customer needs and roadmaps, and collaborate with internal R&D, marketing, and other functions. The position emphasizes introducing new products, validating value propositions, coordinating customer supply-chain and logistics channels, and identifying opportunities to deliver cost savings and value.
Requirements
- Technical degree or business degree.
- Knowledge of semiconductor manufacturing, semiconductor customers, and associated wet etch cleans, post-CMP cleans, or slurry processes and related consumables.
- At least 3 years of relevant semiconductor industry experience.
- Proficiency in planning and writing a business case for pursuing a defined strategy.
- Demonstrated track record of growing market share with customers.
- Team-building and engagement-management skills.
- Ability to travel to customer sites in the United States up to 50% of the time.
Nice To Haves
- MBA.
- Existing semiconductor customer and other related relationships.
- Professional proficiency in Business Mandarin and English.
- Ability to travel globally once per year.
Responsibilities
- Lead, align, and motivate diverse stakeholders and teams to achieve account objectives.
- Develop global and local account strategies that reflect regional customer needs, and manage plans and teams to deliver results.
- Identify and meet current and prospective customer needs by promoting and selling products to grow and defend market share.
- Provide consultative, interactive, integrated sales and technical solutions to customers.
- Create, develop, and maintain effective customer relationships at all levels.
- Develop strategic account plans based on customer needs and Qnity product offerings; share plans with stakeholders and participate in account team meetings to assess progress and support long-term value creation.
- Prepare sales forecasts and share business and industry intelligence with internal counterparts, including Marketing, R&D, Quality, and Supply Chain.
- Meet sales goals and objectives for assigned territories and customers to drive profitable growth.
- Use Salesforce.com as part of the sales role.
- Monitor competitive activity and develop plans to compete effectively.
- Coordinate regular customer communications and engagement, including activities to grow market share, commercial interactions, business continuity matters, and logistics.
- Coordinate communications within the global account team, where applicable.
- Work with Qnity functional groups, including Product Quality Engineering, Demand Planning, Manufacturing, Customer Service, and Quality, to drive satisfaction internally and with customers.
- Travel to customer sites in the United States, up to 50% of the time, with possible global travel once per year.
Benefits
- Comprehensive pay and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
