Lead Account Manager (ACST) - Northeast

Qnity•Pennsauken Township, NJ
•$94,990 - $149,270•Remote

About The Position

Qnity Electronics Semiconductor Technologies is hiring a Lead Account Manager for its Advanced Cleans & Slurry Technologies (ACST) business. ACST develops cleaning solutions for semiconductor customers. The role is responsible for growing Qnity's market share with customers across the United States by managing day-to-day sales responsibilities in the region. It involves working in the advanced cleans and slurry segment of the semiconductor industry and communicating with internal R&D, marketing, and other functions to understand customer needs and roadmaps. The Lead Account Manager will introduce new products, validate value propositions, and coordinate customer supply-chain and logistics needs. The role also works with supporting functions to develop cost savings and value propositions. The position calls for a self-starter with firsthand sales experience, strategic planning ability, and the capacity to combine technical and commercial perspectives to develop business. The position is based in a virtual office in the USA, with the Northeast preferred, and requires travel to customer sites in the United States up to 50% of the time, with possible global travel once per year.

Requirements

  • Technical degree or business degree required.
  • Knowledge of semiconductor manufacturing, semiconductor customers, and associated wet etch cleans, post-CMP cleans, or slurry processes and related consumables.
  • At least 3 years of relevant semiconductor industry experience.
  • Proficiency in planning and writing a business case for how to proceed with a defined strategy.
  • Proven track record of growing market share with customers.
  • Ability to travel to customer sites in the United States up to 50% of the time, with possible global travel once per year.

Nice To Haves

  • MBA preferred.
  • Existing relationships with semiconductor customers and other related industry contacts.
  • Team-building and engagement-management skills.

Responsibilities

  • Lead, align, and motivate diverse stakeholders while defining global and local account strategies that reflect regional intricacies and customer needs.
  • Manage account plans and teams to achieve objectives, and secure the necessary customer engagement to meet defined goals.
  • Work across multiple functions and potentially global internal and external organizations to achieve local and global goals.
  • Identify and meet the needs of current and prospective customers by promoting and selling products to increase and defend market share.
  • Provide consultative, interactive, and integrated sales and technical solutions to customers.
  • Create, develop, and maintain strong customer relationships.
  • Develop strategic account plans based on customer needs and Qnity product offerings; share plans with key stakeholders and participate in regular account team meetings to track progress and support long-term value creation.
  • Prepare sales forecasts and share business and industry intelligence with Qnity counterparts, including Marketing, R&D, Quality, and Supply Chain.
  • Achieve sales goals and objectives for assigned territories and customers in alignment with business strategies and marketing plans.
  • Use Salesforce.com extensively.
  • Monitor competitive activities and plan effective responses to competition.
  • Coordinate regular customer communications and interactions, including market-share growth activities, commercial discussions, business continuity matters, and logistics.
  • Coordinate communications within the global account team when applicable.
  • Develop long-term business relationships at all levels of customer organizations.
  • Work with Qnity functional groups, including Product Quality Engineering, Demand Planning, Manufacturing, Customer Service, and Quality, to drive satisfaction within Qnity and at the customer.

Benefits

  • Comprehensive pay and benefits package.
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