LD&T SR ASSOCIATE

PepsiCo • Chicago, IL

37d

About The Position

The purpose of this role is to provide account and operation management for our business. The nature of the work is proactive and must be able to alert key stakeholders on potential service gaps. Such services include load optimization, carrier assignment/tendering, capacity planning, proactive issue resolution, load coverage, and customer collaboration on all logistics matters.

Requirements

• Ability to effectively communicate with OTR drivers and dispatchers in a constructive manner.
• Strong passion for customer service and logistics excellence
• Ability to learn and update transportation management system
• Ability to effectively interact and build a favorable business relationship with all carriers and customers
• Load coverage and account management duties
• Ability to operate and flourish in a fast paced environment
• Strong team player and committed to teamwork in all situations
• Willingness to embrace change and all other assigned duties for the greater good of the team.

Responsibilities

• Effectively build, prioritize and manage shipments in a manner that holds carriers accountable to key SOPS and EDI processes.
• Provide issue resolution and communication to both external shippers/customers and internal Pepsico locations.
• Carrier compliance to include track & trace check calls
• Ensure route guide compliance by holding carriers accountable to haul their allotted award
• Proactive shipment tracking and customer alerts for known anticipated service gaps
• Timely issue resolution
• Participate in on-call, after hours as determined based on business needs
• Flexible work schedule to include weekend coverage if needed
• Ability to manage loads via a TMS software solution
• Deliver 97% OTD as measured to the delivery appointment
• Select optimal mode of transportation to deliver the right service solution at the lowest landed cost

Benefits

• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees