Lawyer – OCR Case Processing Support

Kaiva TechGrandview, MO
Onsite

About The Position

The Lawyer – OCR Case Processing Support provides direct support to the Office for Civil Rights by reviewing, analyzing, and processing civil rights complaints in accordance with Article I of the OCR Case Processing Manual (CPM). This position conducts legal and procedural evaluations related to jurisdiction, timeliness, complaint sufficiency, and case disposition in support of high-volume OCR case processing operations. The role is responsible for drafting legally sound work products, including evaluation memoranda, dismissal and notification letters, and related case documentation, while ensuring adherence to federal civil rights authorities, OCR policies and procedures, and applicable federal information security requirements.

Requirements

  • Strong legal analytical and problem-solving skills
  • Knowledge of federal civil rights statutes and regulatory frameworks
  • Excellent legal writing, research, and technical documentation skills
  • Ability to manage high-volume caseloads with competing priorities and strict deadlines
  • Work effectively within structured workflows and standardized procedures
  • Effective written and verbal communication skills
  • Ability to maintain confidentiality and appropriately handle sensitive information
  • Proficiency with Microsoft Office applications and electronic case/document management systems
  • Juris Doctor (J.D.) from an accredited law school
  • Minimum of 4+ years of relevant legal experience
  • Ability to obtain and maintain Public Trust level clearance

Nice To Haves

  • Experience with civil rights law, administrative law, investigations, compliance review, or regulatory processes
  • Prior experience supporting federal civil rights enforcement activities or education-related legal matters
  • Active bar membership

Responsibilities

  • Review and assess incoming complaints submitted to the Office for Civil Rights to determine eligibility for processing under established OCR procedures and the OCR Case Processing Manual (CPM).
  • Conduct legal and jurisdictional analyses under applicable federal civil rights authorities, including Title VI, Title IX, Section 504, the ADA, and the Age Discrimination Act.
  • Evaluate complaint sufficiency, timeliness, waiver considerations, factual support, and legal merit in accordance with OCR standards and procedures.
  • Recommend and support appropriate OCR case dispositions, including dismissal, referral, rapid resolution, or initiation of investigative activity.
  • Maintain accurate, complete, and well-organized case files and supporting documentation consistent with OCR requirements and federal recordkeeping standards.
  • Utilize OCR Case Management System (CMS) and Document Management (DM) platforms to document, track, and manage case activity throughout the evaluation process.
  • Coordinate with complainants and other relevant parties to obtain clarifications, supporting documentation, and additional information necessary for OCR case evaluation.
  • Support rapid resolution efforts and other evaluation-stage activities in accordance with OCR policies, timelines, and operational procedures.
  • Ensure compliance with applicable federal privacy, records management, accessibility, and information security requirements, including the Privacy Act, FOIA, FERPA, and Section.
  • Support OCR quality assurance initiatives by ensuring written work products meet standards for legal sufficiency, technical accuracy, consistency, clarity, and timeliness.
  • Manage multiple concurrent assignments and deadlines within a high-volume OCR case processing environment.
  • Perform additional duties and responsibilities as assigned in support of OCR operations and mission requirements.
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