Law Office Administrator - Columbus, OH

Cordell & Cordell • Columbus, OH

1d • Onsite

About The Position

Cordell & Cordell is seeking a Law Office Administrator to serve as the first point of contact for potential and current clients, playing a critical role in shaping the client experience. This role ensures consultations are scheduled efficiently, communications are handled with care, and attorney calendars run smoothly, helping clients feel supported from their very first interaction. The position also contributes directly to new client conversion and retention with bonus opportunities tied to performance. The firm focuses on family law, aiming to make a meaningful impact by helping families navigate challenging and pivotal times.

Requirements

• High school diploma or GED
• Strong communication and client service skills
• Highly organized with strong attention to detail
• Ability to multitask and manage competing priorities
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Professional presence and dependable attendance
• Proactive, solutions-oriented mindset

Nice To Haves

• Experience in a law office, medical office, or professional setting preferred

Responsibilities

• Serve as the primary point of contact for incoming client inquiries
• Schedule, confirm, and reschedule consultations
• Manage attorney calendars to maximize efficiency
• Conduct timely follow-up with prospective clients
• Deliver a professional, empathetic intake experience
• Enter and maintain accurate client data in our Case Management System
• Monitor and respond to calls, emails, and voicemails promptly
• Maintain an organized office and reception space
• Coordinate couriers, process servers, and marketing materials
• Process deposits, invoices, and check requests
• Handle sensitive client information with discretion and care

Benefits

• Competitive compensation
• Exceptional health care benefits
• Work-life balance
• Bonus opportunities tied to performance
• Medical Plans: including HDHP, PPO, HSA and FSA
• Dental, Vision, Life and AD&D, Long-Term Disability, and Short-Term Disability Insurance
• 401(k) Savings with Employer Matching
• Paid time off
• Wellness Program and potentially earn Employer Paid health premiums

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED