Law Firm - Copy/Print Office Services Associate

IST Management Services•Miami, FL

12d•Onsite

About The Position

IST Management is seeking a Law Firm - Copy/Print Office Services Associate to join the Miami team! The Law Firm - Copy/Print Office Services Associate is responsible for assisting with and providing corporate mail, copy/print, and other administrative support services on-site in a highly professional legal environment. Ideal candidates have superb customer service and communication skills, are detail oriented and punctual, have the ability to work well in a fast-paced environment, possess prior related copy/print office services experience, and are ready to grow in their professional office services and facilities management career! Prior experience in a legal environment and in copy/print related services is required. In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! You can check out istmanagement.com for more info on us!

Requirements

High school diploma or equivalent (GED)
Pre-employment drug screening is required
Litigation Copying/scanning/mailing, copier equipment experience
Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.
Ability to communicate well both verbally and written with customers and other employees
Must have attention to detail, punctuality and ability to critically think through and resolve problems; Must have excellent customer service skills and be able to maintain a consistent, high level of service in a highly professional working environment
A valid driver’s license and/or reliable transportation to and from work
Lifting up to 55 pounds as needed, standing for long periods of time, significant walking; Willingness to cross-train for other job functions

Nice To Haves

Prior experience in a legal environment
Prior related copy/print office services experience
Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics

Responsibilities

Providing superior customer service in a team setting within a highly professional legal working environment
Mailroom services- process, scan, sort, and delivery of parcels and packages throughout firm to appropriate client personnel; shipping and receiving, vendor relations; preparing labels, and mail/packages for outbound mail services
Copy/print services- duplication and print projects upon client request, utilization of various copiers and printers, modification of files, filing away documents with sensitivity to confidentiality; maintain equipment, replenish supplies as needed
Ordering supplies
Demonstrate flexibility in satisfying customer demands in a high volume, production environment
Maintain all logs and reporting documentation; attention to detail
Adhere to all safety procedures
Perform other tasks as assigned