Law Enforcement Operations Manager

Block by Block•Austin, TX

23d•Onsite

About The Position

Join Block by Block as an Operations Manager to lead one of our Ambassador programs and make a difference in your community. This role requires advanced client relationship management skills to oversee daily district program operations and drive continuous improvements. We are seeking a leader with strong managerial skills, a great work ethic, experience supervising a team, and a passion for creating a positive and vibrant downtown experience.

Requirements

5-7 years of leadership experience in law enforcement or the military.
TX Peace Officer License required.
Driver's License
High School Diploma Required
Minimum of 5-7 years law enforcement or military leadership experience required.
Expert Customer Service Skills -- Must lead by example with their friendliness and with a positive attitude.
Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
Excellent Communication Skills
Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

Nice To Haves

College or Extended Education preferred

Responsibilities

Hiring and training a positive, skilled, and dependable team.
Adjusting the deployment of resources to match changing needs.
Identifying and solving problems to improve program quality.
Procuring and managing inventory of supplies and equipment.
Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
Hands-on working management in the field to provide coaching, mentoring, and continuous training.