Lavatory and Water Supervisor

Menzies Aviation•Houston, TX

5d•Onsite

About The Position

The Lavatory and Water Supervisor is responsible for overseeing all lavatory and potable water servicing operations for aircraft. This role ensures compliance with safety, environmental, and airline standards while supervising staff, coordinating daily activities, and maintaining service efficiency and on-time performance.

Requirements

Must be 18 years of age or older
HS Diploma or GED
Valid Driver’s License
One (1) years of front-line ramp experience or similar role
Minimum one (1) year of supervisory experience in a similar or related role
Excellent verbal and written communication skills
Strong leadership skills
Must have a reliable mode of communication and transportation
Airline or airport operations experience
Leadership experience in the airline or airport operations experience
Possess the tact to deal with all levels of employees and client representatives
Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs
Must be able to lift, carry, and/or hold up to 100 lbs
Physical exam may be required to confirm above
Must pass pre-employment and random drug test
DMV check may be required
Must be able to read, write, understand and carry out instructions in English
Must meet necessary requirements to obtain a security sensitive identification badge
Must be able to verbally direct in English
Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS)
Must have good hearing and vision

Nice To Haves

80-95% outside work. Work outside in all types of weather (Heat, Rain, and Cold)
May be required to work weekends, overnight shifts and holidays
May be exposed to occasional loud noise levels
Treat all information as confidential

Responsibilities

Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime
Perform all duties of subordinate employees when necessary
Ensure implementation of the Safety Management System (SMS)
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and preventative actions where necessary
Train/retrain all personnel in airline procedures, safety procedures, and company policies
Maintain good employee relations. Handle employee problems efficiently and effectively
Client Relations – Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries
Adhere to company policies and procedures and participate in achieving company objectives
Supervise and coordinate LAV/WTR agents to ensure timely and safe aircraft servicing
Monitor daily operations to meet airline schedules and service level agreements
Ensure compliance with FAA, OSHA, EPA, and company safety and environmental policies
Conduct pre-shift briefings, assign tasks, and manage staffing levels
Inspect equipment and vehicles to ensure proper operation and cleanliness
Respond to operational issues, delays, or service disruptions and implement solutions
Train, coach, and evaluate team members on procedures and performance standards
Maintain accurate records of services, incidents, and inspections
Coordinate with ramp, operations, and airline personnel to ensure seamless service delivery
Enforce proper handling and disposal of waste in accordance with regulations
Perform other duties as requested