Laundry - Laundry Worker II (Full-Time)

Halekulani Hotel•Honolulu, HI

5d•Onsite

About The Position

The Laundry Worker II processes, sorts, folds, organizes, and distributes hotel linens to support daily resort operations and ensure linens are available and presented to quality standards for guest rooms, food and beverage outlets, and other departments. The role works in a fast-paced team environment and requires productivity, quality, reliable attendance, and flexibility to meet operational needs. The employee may occasionally interact with hotel guests and is expected to communicate courteously and professionally. The position operates laundry equipment and follows established processing, safety, sanitation, and departmental procedures. It includes inspecting linens and reporting damaged, stained, or worn items; preparing clean linens for distribution; and maintaining a clean, organized laundry facility, storage areas, and workstations. The employee supports coworkers and adapts to changing priorities, occupancy levels, and staffing needs, and performs other duties assigned by management. The position reports to the Laundry Manager. Work takes place primarily indoors in a commercial laundry and linen processing facility, with regular movement around the property for linen distribution. Conditions include heat, humidity, varying temperatures, exposure to laundry chemicals, and moderate to high noise from machinery and carts. The role involves extended periods of standing and walking, repetitive handling and folding, and moving linens using carts and other equipment. PPE and departmental safety procedures are used as required.

Requirements

High school diploma or equivalent (GED).
English communication skills sufficient to understand instructions, safety procedures, and operational requirements.
Excellent attendance and reliability.
Ability to work efficiently in a fast-paced environment while maintaining quality standards.
Knowledge of, or ability to learn, multiple laundry processes and procedures.
Teamwork and collaboration skills.
Adaptability to changing priorities and business demands.
Strong attention to detail and organizational skills.
Positive and professional demeanor when interacting with guests and coworkers.
Ability to stand and walk for extended periods and handle, sort, fold, lift, carry, and move linens and laundry-related materials.
Ability to frequently push or pull linen carts and perform repetitive motions throughout the workday.

Nice To Haves

Previous hospitality industry experience.
Previous laundry, housekeeping, linen room, or related experience in a hotel or resort environment.
Familiarity with commercial laundry equipment and linen processing procedures.

Responsibilities

Sort, inspect, fold, and organize hotel linens, including sheets, towels, robes, table linens, uniforms, and other textile items.
Operate laundry equipment and follow established procedures to process linens efficiently and safely.
Identify damaged, stained, or worn linens and report concerns to management.
Separate linens accurately by type, size, and designated department.
Prepare and organize clean linens for delivery and distribution throughout the property.
Maintain cleanliness and organization of the laundry facility, storage areas, and workstations.
Follow safety, sanitation, and departmental procedures.
Support team members and adapt to changing operational priorities, occupancy levels, and staffing needs.
Interact courteously and professionally with guests and fellow employees when encountered.
Perform other duties as assigned by management.