Laundry Valet Attendant

Loews Hotels & Co•Orlando, FL

1d•Onsite

About The Position

At Loews Hotels at Universal Orlando, team members make a difference and have fun every day, bringing to life the incredible, award-winning hotels at Universal Orlando Resort. The company is committed to its “power of we” culture, embraces diversity, and invests in training and development. This position is part of the Lakewood Regional Support Center, which provides resources to hotels for various areas including Laundry. The Laundry Valet Attendant is responsible for the pre-cleaning of garments and preparing them for return to guests or team members. This includes pre-cleaning spot and stain removal, sorting, tagging, and inspection of garments prior to and after processing.

Requirements

Valid Florida Driver’s License is required
Ability to regularly push, pull, lift up to 50 lbs
Ability to communicate effectively in English verbally with team members, leaders and guests required
Must be able to work a flexible schedule, nights, weekends and holidays as required

Nice To Haves

Minimum of six (6) months of experience in a Dry-Cleaning operation and/or high-volume laundry operation is preferred
Prior experience driving cargo vans are preferred

Responsibilities

Sorts, tags, and pre-processes garments prior to cleaning
Inspects garments and removes any foreign particles from pockets
Loads garments into cleaning equipment
Removes clean garments from machines and prepares them for required finish work
Sorts and inspects cleaned garments prior to performing finish processing
Operates steam tunnel equipment to remove wrinkles and process delicate and non-pressable garments
Places garments on hangers, folds, boxes and/or bags finished garments
Gathers/verifies /counts/groups garments belonging to individual guests together for return, removes tags
Maintains overall cleanliness of work area and equipment
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with Loews Hotels standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with Loews Hotels standards, policies and rules
Recycles whenever possible
Remains current with Loews Hotels information and changes
Complies with Loews Hotels uniform and grooming guidelines
Handles the expected number of laundry items per shift (as set by hotel standards or management)
Timely pickup and delivery of guest laundry or linen
Ensures all cleaned items are returned free of stains, properly pressed, tagged and correctly packaged