Laundry Supervisor
About The Position
Responsible for actively building and retaining internal and external guest relations and acts as a mentor to team members to provide superior customer service. Hires, trains, motivates, evaluates and manages staff – ensuring proper staffing level and that team members receive adequate guidance and resources for achievement of job duties. Responsible for the quality and quantity of work, meeting and exceeding Pinnacle Entertainment Inc.’s standards. Ensures all laundry personnel are properly trained in their duties and all guests are provided with prompt and courteous service. Ensures all equipment is operating in a safe and efficient manner and will ensure work orders are complete for immediate resolution. Establishes and maintains effective controls to ensure adherence to department procedures; recommends changes in procedures, equipment and physical layout to ensure optimum service and efficiency. Operate washers and dryers according to recommended capacity and manufactures guidelines; Operates sheet folder and table linen ironer machine. Monitor and order supplies, minimize waste within the laundry facility; sort and record discarded linen; maintain par linen inventory by conducting monthly linen inventory. Prepares the annual budget for laundry and operating forecasts; prepares regular and special reports; maintain necessary records and files; recommends changes as necessary.
Requirements
- Ability to train, mentor, and develop teams
- Two (2) to three (3) years’ experience in a leadership capacity
- Ability to manage and compel groups of team members to perform at their highest levels
- Ability to lead though influence and obtain support from direct reports, peers, or supervisors in order to accomplish a task or goal
- Ability to analyze and interpret data/information
- Excellent verbal and written communications skills
- Excellent organizational skills and ability to complete several ongoing activities, projects, or assignments to meet deadlines
- Ability to demonstrate a high level of energy and enthusiasm
Responsibilities
- Actively build and retain internal and external guest relations.
- Act as a mentor to team members to provide superior customer service.
- Hire, train, motivate, evaluate, and manage staff.
- Ensure proper staffing levels and that team members receive adequate guidance and resources.
- Ensure the quality and quantity of work meets and exceeds standards.
- Ensure all laundry personnel are properly trained in their duties.
- Ensure all guests are provided with prompt and courteous service.
- Ensure all equipment is operating in a safe and efficient manner.
- Ensure work orders are complete for immediate resolution.
- Establish and maintain effective controls to ensure adherence to department procedures.
- Recommend changes in procedures, equipment, and physical layout to ensure optimum service and efficiency.
- Operate washers and dryers according to recommended capacity and manufacturer guidelines.
- Operate sheet folder and table linen ironer machine.
- Monitor and order supplies, minimize waste within the laundry facility.
- Sort and record discarded linen.
- Maintain par linen inventory by conducting monthly linen inventory.
- Prepare the annual budget for laundry and operating forecasts.
- Prepare regular and special reports.
- Maintain necessary records and files.
- Recommend changes as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
