Laundry Supervisor

Estancia La Jolla, A Noble House Hotel • San Diego, CA

2d • Onsite

About The Position

As a Laundry Supervisor, you will be responsible for ensuring cleanliness, service, and product quality standards of laundry facilities are met, and goals for the laundry department are achieved. Builds and supervises teams effectively. Trains and coaches laundry staff in specific laundry job tasks and in completion of daily production. Monitors production levels and turnaround time and reports on a daily basis. Maintains sufficient inventory of supplies and equipment and orders as needed. Participates in weekly/monthly inventories.

Requirements

• One to two years of increasingly responsible laundry experience in a hotel environment is required.
• Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.
• Monitors Laundry systems and equipment maintenance, resulting in optimum department performance.
• Contacts sometimes contain confidential/sensitive information, so requires ability to use discretion.
• Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
• Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.
• Ability to stand/walk for long periods of time.
• Ability to move/lift/push/pull moderate amounts of weight.

Nice To Haves

• Prior hotel or laundry experience is desirable.
• Prior supervisory experience desired.

Responsibilities

• Ensures cleanliness, service, and product quality standards of laundry facilities are met.
• Achieves goals for the laundry department.
• Builds and supervises teams effectively.
• Trains and coaches laundry staff in specific laundry job tasks and in completion of daily production.
• Monitors production levels and turnaround time and reports on a daily basis.
• Maintains sufficient inventory of supplies and equipment and orders as needed.
• Participates in weekly/monthly inventories.
• Ensures laundry is completed as scheduled and linen inventory is restocked to meet demand.
• Ensures the laundry area is kept clean and equipment is maintained.
• Notifies manager of needed equipment maintenance or problems.
• Supplements team's efforts by assisting with the housekeeping department services as needed.
• Serves needs of guests through verbal face-to-face interactions.
• Demonstrates positive attitude and professional demeanor.
• Learns and uses computer systems used at the hotel.

Benefits

• Competitive pay
• Health insurance benefits
• Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family
• Matching 401k (After 1 year)
• On-Demand Pay (Earned wage access before payday!)
• PTO
• Complimentary Parking
• Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed