Laundry Lead - Grand Canyon South Rim

Xanterra Travel Collection

8h•Onsite

About The Position

Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We’re hiring a Laundry Lead to Live. Work. Explore. at the south rim of the Grand Canyon! Responsible for proper flow of linen, uniforms and staff usage to meet daily production deadlines.

Requirements

Working knowledge and foundation of laundry operations.
Ability to meet the physical requirements of the position, which include repetitive motion of all extremities and the back including continual bending, stooping, twisting, lifting and long periods of standing/walking.
Ability to push or pull laundry bins loaded with 200 to 250lbs of wet or dry laundry.
Ability to maintain high quality of work and high energy while taking more than 15,000 – 20,000 steps per work day at an elevation of 7,000 feet.
Must have good communication and interpersonal skills with the ability to interact with and project the image of professionalism, friendliness and willingness to provide personalized service to our varied customer and diverse employee base.
Possess or obtain a valid Arizona Driver’s License within 90 days and comply with Xanterra South Rim Company Vehicle Policy.
Maintain the company’s Core Values and Mission Statement in every day work and project this level of service to our guests.
Constantly: Walk.
Frequently: Stand, handle, reach, bend, lift/carry up to 100lbs, push/pull up to 100lbs.
Occasionally: Sit, climb, crawl, squat/kneel.

Responsibilities

Maintain proper flow of linen and uniforms, including assigning duties to utility staff, and maintaining laundry truck/operations.
Continually focus on providing exceptional guest service as a primary goal, both in how work is conducted and when interacting with guests.
Maintain equipment (machinery, bins, shelves, etc.) to insure proper working order, immediately report any malfunctions to Maintenance Department, Laundry Manager or Facilities Manager.
Become familiar and adept with all areas of laundry responsibility. Ensure that all employees meet the department standards for safe and effective use of all equipment. Report to Laundry Manager on the behavior and/or performance of the employees assigned to them.
Train and coach employees on the duties of laundry utility and laundry driver.
Adhere to and enforce risk management procedures for lifting, loading and handling linens, use of machinery, handling of biohazard designated linens and uniforms, and use of detergents and cleansers.
Maintain safe body mechanics and a safe work zone while working and report any unsafe conditions immediately.
Wear required personal protective equipment or weather appropriate attire for work in all four (4) weather seasons/conditions.
Control keys, vehicle and master keys.
Maintain sanitary environment at all times to include machinery, floors, work areas and employee areas.
Communicate effectively with Laundry Manager, Rooms Department Management and Maintenance.
Assume duties of laundry utility, uniform center attendant or laundry driver when necessary and be able to effectively carry out duties of any working lead shift assigned.
Adhere to all Sustainability programs as trained.
Other duties as assigned.