Laundry Driver Attendant - Dollywood's DreamMore Resort & Spa - Part Time Year Round

The Dollywood Company•Pigeon Forge, TN

8d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a Laundry Driver Attendant who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal Laundry Driver Attendant will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Laundry Driver/Attendant ensures that all Housekeeping and Food & Beverage Linens are processed and transported between the laundry facility and the Resorts in a timely manner meeting the expectations and standards while minimizing as much discarded product as possible. This position also attends to the cleaning process of hotel linens to ensure guests and hosts experience a clean hotel. This is to be done all in a manner consistent with the mission, values, and operating philosophies of The Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Must be at least 18 years of age
High school diploma or equivalent
Must be able to drive all motor vehicles used in operations (Box-truck).
Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history and motor vehicle record check
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must have professional appearance with good personal hygiene
Must be productive in a fast-paced environment
Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must be able to communicate effectively with Guests and Hosts using approved communication methods
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to comprehend instructions and retain information
Able to perform duties consistent with creating a safe and secure environment for hosts and guests
Able to be flexible to handle frequent changes in priorities
Must display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in work
Must be committed to continuous improvement
Must promote and support a “team” work environment by cooperating and helping co-workers
Able to add, subtract, multiply and divide with accuracy
Able to see distinguish slight variations in color
Must be willing to work extra hours/shifts to ensure customer needs are consistently met
Able to wear all PPE as required
Must be able to operate the industrial laundry equipment required
Must be able to drive to various areas of the hotel to pick up/deliver linen items in allotted time provided
Must have manual dexterity necessary to complete all job duties
Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods
Able to meet the physical demands of the job
Able to sit and/or stand for long/short periods
Must be able to bend, stoop, squat and stretch on a regular basis
Must be able to stand in workstation for up to 7 hours per shift

Nice To Haves

Six to twelve months of previous commercial laundry experience preferred
Prior experience driving a large box truck is preferred

Responsibilities

Safely operates commercial washers, dryers and folding machines
Monitors feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Set the proper drying and cooling times for different types of linen
Operates the folders and other laundry equipment in accordance with the product specifications
Cleans up machines and surrounding areas as necessary per shift
Complies with attendance rules and be available to work on a regular basis
Ensures efficient drop-off and pick-up of linen at the hotels
Loads and unloads linen to / from truck to resort and laundry facility
Ensures support is provided to the laundry function when required
Reports on maintenance and hazard issues
Complies with hotel security, fire regulations and all health and safety legislation
Adheres to safety and sanitization regulations as instructed by OSHA and The Dollywood Company
Operates vehicles/work each position as needed in all weather conditions
Inspects safety equipment prior to use
Keeps areas/vehicle clean at all times
Works flexible hours and in different areas when needed