Laundry Attendant - The Langham, Boston

Langham Hospitality Group•United States,

7d•$34 - $34•Onsite

About The Position

The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be assisting the Managing Director in managing the entire hotel and to drive excellence in guest experience and the overall success of The Langham Boston, by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.

Requirements

Ability to kneel, bend, stretch, push, pull, twist, turn, and lift as required.
Ability to lift/move objects up to 50 lbs., up to 100 lbs. with assistance, and push/pull loaded laundry carts.
Ability to speak, read, and write English to effectively communicate with guests and colleagues, with basic arithmetic skills.
Ability to perform assigned duties accurately and efficiently, with attention to detail and minimal supervision.
Working knowledge of hotel/resort housekeeping operations

Nice To Haves

Prior experience at 4-5-star hotel/resort is preferred
High school diploma preferred
Any combination of education, training or experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities

Responsibilities

Conduct the sorting of soiled linen, stain treatment, washing/drying, ironing and folding of bed linen, terry and restaurant linen
Stack and organize processed laundry to be easily moved to guest floors/storage areas
Perform daily preventive waxing and lint cleaning of equipment
Maintain all laundry equipment in good working order and inform Laundry Supervisor, Housekeeping Management or Engineering team of any maintenance needs
Assist with tracking poundage
Monitor and maintain the orderly and clean condition of the Laundry room and ensure security and safety of all hotel property
Help identify substandard or damaged items, assist with treatment, and discard with approval of The Laundry Supervisor
Report all shortages, damages, and linen availability to The Laundry Supervisor or Housekeeping Management
Maintain safe work environment in the Laundry room. Follow all safety guidelines and regulations
Perform additional laundry services when necessary
Maintain positive relations with fellow Laundry attendants and the rest of Housekeeping team
Help conduct linen inventories as coordinated by Housekeeping management
Provide service with poise. Greet all colleagues with a smile and according to Langham service standards
Maintain proper and safe usage of cleaning chemicals and solutions. Follow departmental procedures for reporting hazardous materials or conditions
Follow all safety and sanitation policies and Connect sustainability procedures
Carry out other duties and tasks as assigned by Supervisor/manager