Part -Time Laundry Attendant

SINA18 LLC•Sandston, VA

5d•$14 - $15•Onsite

About The Position

Responsible for removing laundry from rooms and chutes and washing, drying, and folding it. Responsible for cleanliness of common areas, and achieving ongoing guest satisfaction.

Requirements

Prompt and regular attendance
Work flexible hours and/or overtime as required
Comply with hotel and/or department uniform and professional behavior and appearance standards
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
Participate in all mandatory job training and meetings, ie, (“Service Snap Shots”, “Daily Huddle”, “Service Fanatic”, etc)
Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents
Complete “Service Fanatic” training within required time frame
Practice safety standards at all times
Immediately report any suspicious activities by guests or others
Complete knowledge of Emergency Equipment Manual, ie, utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc

Responsibilities

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals
Perform quality assurance (QA) requirements for department
Remove laundry from rooms and/or chutes
Separate laundry and identify items requiring pre-spotting treatment
Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens
Advise management when supplies need to be replenished
Responsible for keeping laundry room and equipment clean and working in a safe manner
Restock linen on floors as necessary
Clean and maintain common areas, ie, elevators, guest laundry, stock and store-rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library, break-room, etc
Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors
Maintain work areas in a clean and orderly manner
Restock supplies in all common areas
Remain highly visible and be readily available for guests at all times
Take initiative to offer assistance or answer questions throughout the hotel
Proper administration of key control
Willingness and ability to train new associates
Complete maintenance work orders and deliver to the supervisor in a timely manner
Thoroughly understand and implement the Brand service culture
Perform all shift checklist responsibilities
Support team members to ensure the team’s entire workload is completed daily
May be asked to operate a motor vehicle in the course of running errands for the hotel
Perform other duties as required