Laundry Attendant ("Ayudante de Lavanderia")

RENAISSANCE SAINT ELM DALLAS DOWNTOWN HOTEL•Dallas, TX

2d•Onsite

About The Position

Perform all stages of linen processing, including, but not limited to, collecting, transporting, sorting, weighing, loading, and unloading (washers, dryers and chutes), ironing, folding, storing and delivering. This role involves inspecting linens, washing and drying them, cleaning equipment, operating an iron, folding and stocking linens, sweeping and mopping floors, sorting dried articles, and ensuring all work processes are executed safely. The position also requires mending torn articles, delivering and stocking linens in various locations, and maintaining clean and organized work areas. Additionally, the Laundry Attendant may assist Housekeeping with cleaning guest rooms and public areas as needed, and perform other duties assigned by managers and supervisors. Supportive functions include assisting with guest inquiries, following company policies, reporting maintenance issues or safety hazards, and performing other reasonable job duties as requested.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Must be knowledgeable of safe use of cleaning products and operation of laundry equipment.
High school or equivalent education required.

Nice To Haves

Previous experience in laundry department preferred.
Experience using industrial washing, drying, ironing equipment preferred.

Responsibilities

Perform all stages of linen processing: collecting, transporting, sorting, weighing, loading, and unloading (washers, dryers and chutes), ironing, folding, storing and delivering.
Inspect linens to remove ripped or soiled items.
Wash and dry all dirty linens, towels, rags, etc.
Clean dryer filter daily and maintain all equipment as trained.
Operate iron as per hotel standards.
Fold linens/towels and stock linen carts as required.
Sweep and mop laundry floors storing all linens off the floor.
Sort dried articles according to identification number or type.
Fold and place item in appropriate storage bin.
Execute all work processes safely.
Observe all safety procedures and operate machinery always in keeping with safety requirements.
Clean and maintain equipment and machinery.
Perform all Preventative maintenance required or contact supervisor and/or maintenance department.
Mend torn articles as needed.
Deliver and stock terry and linen in all linen closets, housekeeping carts, Fitness Center, and Pool.
Ensure work areas are left clean and organized.
Assist Housekeeping in the cleaning of Guest Rooms and Public Areas as needed.
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect Supervisors.