Laundry Attendant

Terranea Resorts • Rancho Palos Verdes, CA

7h • Onsite

About The Position

Process all soiled hotel bed linens, terry and food and beverages linens by operating all laundry/dry cleaning machinery in accordance to hotel`s standards. Keeping wash area clean at all times.

Requirements

• Fluency in English both verbal and non-verbal.
• Ability to count.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to prioritize and organize.
• Ability to be a clear thinker, remaining calm and resolving problems using good judgement.
• Ability to follow directions thoroughly.
• Ability to understand guests service needs.
• Ability to work cohesively with co-workers as part of a team.
• Ability to work with minimal supervision.
• Ability to maintain confidentiality of guest information and pertinent hotel data.

Nice To Haves

• 1 year of experience preferred.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies / service procedures / standards.
• Respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Use equipment only as intended.
• Anticipate guest`s needs.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, satisfaction and organization of assigned work areas.
• Use cleaning chemicals according to OSHA regulations and hotel requirements.
• Adhere to all Health department, sanitation and safety regulations.
• Set up and organize work station with designated supplies and equipment; replenish as needed throughout the shift.
• Monitor usage of chemical and water to maximize consumption.
• Separate soiled bed linen/terry/food and beverage table line; bundle and document amounts of each bundle.
• Sort all stained /damaged items and determined status for rewash and discards; maintain continuous inventory of discards items.
• Remove all debris on floors after each sorting.
• Weight each bundle of soiled linen; place designated weights in the laundry machines.
• Operate all laundry machines and add designated chemicals in accordance with specified amounts, times and temperatures for the particular items to be washed.
• Removed washed articles form the washing machine, when the cycle is complete.
• Inspect cleanliness and place in clean carts.
• Transport cart of washed linen to dryers and place in dryer’s accordance to load size.
• Set Dryers to designated times and temperatures for the particular articles to be dried.
• Remove articles from dryer when cycle is complete and place in clean linen carts.
• Transport cart to proper work area for finishing.
• Operate the folder and ironing machine.
• Check the cleanliness and condition of articles while processing through the machines; separate damaged/stain articles.
• Fold clean articles and stack into designated amounts by type and size.
• Place stack in specified areas for distribution.
• Issue clean table linens and service towels / rags to Food and Beverage personnel.
• Document and process guests request for laundry, Dry clean and pressing of garments, hotel uniforms and designated management garments.
• Operate dry cleaning equipment and use specified chemicals.
• Process and finish garments according to garments labels.
• Separate stained/damaged hotel uniforms and determine status of repair, re-cleaning or discard; maintain continuous inventory of discards uniforms.
• Maintain accurate poundage records of dry cleaning and laundry.
• Report faulty equipment, damaged garments/linen, shortages, maintenance needs, safety hazards and problems to supervisor.
• Remove lint and debris from dryer filters and change filters.
• Transport trash containers to dumpster; empty and clean accordingly Adhere to recycling procedures.
• Breakdown and clean work areas/equipment.
• Use designated chemicals, supplies and equipment to clean laundry room floor.
• Restock chemicals for next shift as assigned.

Benefits

• Group medical benefits
• Dental benefits
• Vision benefits
• Life benefits
• Disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• Employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees