Laundry Attendant CCCS

VALENCIA GROUP•College Station, TX

31d•Onsite

About The Position

Are you a Customer Service Super Star? We need big stars like you! Come be a part of an AWARD-WINNING TEAM. Cavalry Court & The George are located in COLLEGE STATION, TEXAS and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. This role is responsible for washing, drying, and folding linen, as well as treating stains. This role also involves taking requests for items that may need to be processed during the day and maintaining communication between housemen, supervisors, and management to ensure all hotel needs are met. Duties are not limited to this job summary.

Requirements

Able to read labels in English for laundry chemicals.
Effective organizational and communication skills.
Multi task-oriented.
Practical and organized in a small work area.
Ability to overcome unexpected obstacles through resourceful means.
Neat, professional appearance and good personal hygiene.
Able to work varying schedules to reflect the business needs of the hotel.
Attendance at all scheduled training sessions and meetings is required.
Ability to communicate with guests, associates, and management.
Ability to take direction from hotel and housekeeping management.
Ability to perform assigned duties with attention to detail, follow-through courtesy, cooperativeness and work with a minimum of supervision.

Nice To Haves

Previous housekeeping/laundry experience preferred, but not necessary.

Responsibilities

Washing and drying all linen, towels, rags, and Banquet linens.
Pressing sheets, pillowcases, napkins, and Banquet table linens.
Identifying and treating stains for linens and towels where the stains did not come out the first time.
Folding all the clean laundry.
Occasionally working late to bring in new linens and towels into inventory.
Stocking shelves and houseman carts with clean folded linen and towels.
Constant communication with housemen, housekeeping supervisors, laundry supervisor, housekeeping management and Food & Beverage management when certain items requested are ready.
Ensuring overall cleanliness in the laundry department.
Taking care of laundry equipment by immediately reporting maintenance issues to management and the Engineering staff.
Ensuring chemicals are used as directed by OSHA regulations and Company standards.
Reporting any safety issues to management immediately.
Ensuring the proper washing codes as posted in the laundry department are entered correctly into the washing machines for the correct items being washed.
Ensuring the proper drying times for Hot & Cold as posted above each machine are entered correctly into the drying machines for the correct items being dried.
Ensuring all items are sorted accordingly.
Ensuring no dirty linen is set aside to be placed on the floors after being washed.
Ensuring only clean linen free of stains should be sent upstairs for the guest rooms.