On-Call Laundry Attendant

Royal Sonesta Kaua`i Resort- Lihue, HI • Lihue, HI

17h • $29 - $33 • Onsite

About The Position

The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility. The LA's responsibilities include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled to clean guest rooms and public space areas in accordance with time, product and placement standards to ensure total guest satisfaction.

Requirements

• Professional verbal communication skills.
• Reading and writing abilities to understand departmental correspondences and complete all departmental documents.
• Excellent interpersonal and customer service skills, including dealing with difficult guests.
• Excellent organizational skills and attention to detail.
• Ensure overall guest satisfaction.
• Highschool diploma or GED required.

Nice To Haves

• Valid Driver’s License preferred.
• Previous laundry or housekeeping experience preferred.

Responsibilities

• Wash, dry, and fold linen and towels.
• Operate laundry machinery such as washers, driers, and ironers.
• Sort, rotate, and store dried articles according to type.
• Sort and remove torn and stained articles.
• Sort and count articles to verify quantities on laundry requisitions.
• Maintain the cleanliness, organization, and maintenance of the laundry room, machinery, housekeeping office and storage areas.
• Protect company assets and make sure equipment is working correctly.
• Notify manager of any damages, defects, needed maintenance repairs and disturbances.
• Adhere to all laundry procedures and company policies.
• Ability to perform work without direct supervision and handle multiple projects simultaneously.
• Ability to deliver high quality customer service and responds to customer needs.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Ability to work cohesively with co-workers as part of a team to reach common goals.
• Perform other job duties as requested by supervisors/managers as other job duties maybe assigned as needed.
• Understanding of Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED