Laundry Attendant
Duprey Hospitality•Concord, NH
•Onsite
About The Position
The DoubleTree is hiring for a full-time Laundry Attendant! The Laundry Attendant is responsible for ensuring high levels of guest service and satisfaction by cleaning and maintaining all hotel linens.
Requirements
- Displays a professional sense of urgency when communicating and interacting with guests and coworkers in a way that exceeds the guest’s wants and needs.
- Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas.
- Actively listens to customers and coworkers (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
- Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Work “product or service” is free of errors and exceeds customer expectations.
- No prior experience or education is required.
- Must have developed language skills to the point to be able to: read and comprehend simple instructions, safety rules and memos.
- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide.
- Must have developed reasoning skills to be able to: apply common sense understanding to carry out instructions.
- Non-slip shoes are recommended
- Ability to pass pre-employment drug test and background check
- Requires walking and standing to a significant degree, reaching, handling, climbing, balancing, lifting, crouching, kneeling, stooping, handling, smelling and seeing
- Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs.
Responsibilities
- Provide quality services and meet guests' needs
- Thoroughly sort, wash, dry, and fold all hotel linens in a prescribed manner
- Maintain linen quality based on hotel standards
- Clean and maintain laundry room
- Ensure all laundry room equipment is cleaned and well maintained
- Assist in monthly inventory
- Monitor inventory and proper use of all chemicals and supplies
- Rotate linens to minimize wear
- Pretreat stained linens before washing, as needed
- Assist other coworkers/departments when necessary
- Attend monthly department meetings
- Actively seek out other tasks when current work is completed
- Ensure laundry room is cleaned and shelves are organized and stocked safely
- Participate in ongoing education and training
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
