Laundry Attendant- Washer/Sorter

BHC•Charleston, SC

4d•Onsite

About The Position

As a Laundry Attendant at The Charleston Place, you are an essential member of the Housekeeping team, ensuring that all housekeeping and food and beverage linen is processed in a manner that meets or exceeds hotel specifications and standards.

Requirements

The ability to provide an excellent level of customer service, even in stressful situations.
Physically fit with good stamina for physical tasks such as moving and lifting furniture and standing for long periods of time.
High School Diploma or GED required, some college or vocational course preferred.
Ability to communicate in English with colleagues and suppliers, to their understanding.
Ability to provide friendly, efficient service to colleagues and guests.
Ability to work independently and exercise judgement to resolve personnel and production issues that arise during daily operations.
Strong positive attitude and ability to initiate light conversations with guests

Responsibilities

Respond to all guest and departmental requests promptly.
Load and unload dryers promptly.
Fold terry products to hotel standards and at a quick pace.
Be able to stand for 8-12 hour shifts
Strong lifting and pulling required for loading and unloading up to 50 lbs. machines.
Inspects all linen for stains and imperfections and either treats stains or removes linen that are unacceptable.
Load presser at a quick and constant pace.
Catch items on the folding machine correctly and in an organized fashion.
Sort linens by size, color and type.
Report malfunctioning equipment to manager and follow all safety procedures.
Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
Practice emergency procedures in compliance with the hotel; react and assist in hotel emergency situations as needed.
Maintain cleanliness of work areas.
Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community.
Maintain confidentiality and security of all guest and general hotel information.