Laundry Aide 2 (FT)

Grand Traverse Resort•Acme, MI

7d•Onsite

About The Position

As a Laundry Aide II, you will efficiently and safely operate all laundry machinery, process linen and terry, and maintain the cleanliness and organization of the laundry facility. This role is physically demanding and requires the ability to work in a fast-paced environment while providing outstanding service to guests, internal departments, and team members.

Requirements

Minimum 1 year previous housekeeping or laundry experience preferred
High school diploma or equivalent preferred
Must be able to pass a background investigation and drug screen as a condition of employment
Frequently required to use hands to handle, control, or feel objects and to talk or hear
Required to stand for extended periods, walk, reach with hands and arms, sit, climb or balance, stoop, kneel, crouch, or crawl
Must be able to lift up to 50lbs and push or pull linen carts weighing between 240 and 700lbs (assistance provided for heavier carts)
Must be able to work in warmer conditions (85-100 degrees) consistently during peak months (May-October)
Ability to comprehend and follow directions, manage multiple priorities, and meet strict deadlines
Moderate stress level with frequent exposure to varied personalities and situations
Ability to maintain focus and professionalism in a fast-paced, high-demand environment
Noise levels vary from quiet to loud, and the atmosphere is highly physical and fast-paced

Nice To Haves

Positive, upbeat attitude with the ability to work under pressure and strict deadlines
Excellent organizational, time management, and multi-tasking abilities
Effective communication skills, both verbal and written
Detail-oriented with a commitment to quality
Ability to work in a team environment and adapt to changing priorities

Responsibilities

Operate industrial washing machines and dryers in accordance with safety procedures and training
Load, unload, sort, and fold linen and terry accurately and efficiently
Monitor the quality of laundered items and promptly report any deviations or issues to the Laundry Supervisor
Maintain a continual flow of linen and terry as directed, ensuring timely support to guest rooms and other departments
Clean and maintain laundry equipment and work areas at the end of each shift
Maintain a professional appearance and adhere to uniform standards
Exhibit excellent organizational and time management skills to meet firm deadlines
Work effectively with other team members, maintaining a positive and respectful attitude
Assist in any area of the laundry department as needed and as assigned by management
Report any misuse of linen or terry immediately
Practice and support workplace safety, following all resort environmental and safety practices
Ensure personal accountability for assigned tasks, projects, and performance expectations
Provide and receive feedback in a positive manner, contributing to high staff morale
Possess strong communication skills, both written and verbal
Project a positive and tactful demeanor with guests and colleagues