Late Night Supervisor

Boston College • Newton, MA

5d • $27 - $29 • Onsite

About The Position

This position would cover the needs of the operation for basic shift running responsibilities to include customer service, accurate food portioning, proper equipment use, food safety and sanitation and overall policy compliance. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire for providing quality food and beverage product to our guests in a courteous, friendly and effective manner.

Requirements

• Associate’s Degree required or equivalent combination of experience.
• ServSafe Food Safety certification required.
• Supervisory experience with ability to motivate.
• High quality standards as well as exceptional knowledge of food service procedures and practices.
• Ability to manage and work effectively with students, faculty, and staff clientele in high volume and fast-paced environment.
• Good leadership, clear communication and human relations skills with professional style necessary.
• Must be able to multi task, be self-motivated, highly energetic, organized, and results-oriented.

Nice To Haves

• A Bachelor’s degree preferred

Responsibilities

• Oversee a dining operation for a specific shift to include high quality food presentation, closing shift checklist, correct signage, equipment use and maintenance.
• Provide excellent customer service by proactively responding to inquiries and needs of employees and customers during the shift, communicating feedback and resolution to senior managers.
• Supervise all employees (benefitted, temps & students) to uphold and enforce Serv Safe standards throughout the shift.
• Ensure that BC Dining policies, procedures, and protocols are consistently upheld.
• Actively demonstrate and mentor/teach staff (students especially) how to properly handle and serve food, use equipment, greet customers.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree