Lead, Last Mile Operations

RXO, Inc.•Charlotte, NC

3d•Onsite

About The Position

As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. Ideal candidates will be highly detail-oriented experience cycle counting warehouse inventory able to lead the warehouse team and strengthen the current processes in place. Reliable transportation required.

Requirements

2 years of experience in a supervisory role
5 years of experience in logistics and/or transportation
Experience with Microsoft Office
Lift up to 50 lbs.

Nice To Haves

Bachelor’s degree or equivalent related work or military experience
Excellent verbal and written communication skills
Strong math skills and solid analytical ability
Outstanding interpersonal and leadership skills
Experience cycle counting warehouse inventory

Responsibilities

Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily
Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
Foster positive working relationships with warehouse team, contract carriers, driver helpers
Manage the dispatch of contract carriers and resolve issues throughout the day
Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations