About The Position

The Walmart Last Mile Delivery Shopper Experience Internship is an 11-week paid internship program that gives students hands-on experience solving business problems at scale. Interns work on high-impact projects, collaborate with cross-functional teams and senior leaders, network with industry experts, and develop skills while experiencing Walmart’s Home Office in Northwest Arkansas. As part of the Last Mile Delivery team, the intern will help shape how Walmart engages, recognizes, and rewards independent drivers who deliver orders to customers. The Spark Shopper Experience Navigation team focuses on technology-enabled shopping across Walmart stores. Representing shoppers’ perspectives, the team works with Product, UX, Engineering, Data, and Operations to develop seamless and efficient experiences. The role is based at the listed Walmart location in Bentonville, Arkansas.

Requirements

  • Currently pursuing a bachelor’s degree in business, Supply Chain, Engineering, Computer Science, Information Systems, Data Analytics, Operations, Economics, Product Management, or a related field.
  • Strong analytical, problem-solving, written, and verbal communication skills.
  • Comfort working with data in Excel or Google Sheets.
  • Curiosity about technology and a desire to understand how systems and processes work end-to-end.
  • Ability to operate in a fast-moving, collaborative, and sometimes ambiguous environment.

Nice To Haves

  • SQL, visualization, or coding experience.

Responsibilities

  • Analyze shopper journeys and identify friction affecting item-find success or shopping speed.
  • Use data, field observations, and shopper feedback to investigate problems and develop recommendations.
  • Learn how app experiences depend on data sources, APIs, business rules, store systems, and other technology platforms.
  • Support pilots and feature evaluations by defining success metrics, reviewing performance, and identifying risks or opportunities.
  • Partner cross-functionally with Business, Product, UX, Engineering, Data, and Operations teams.

Benefits

  • Paid internship
  • Competitive pay
  • Other benefits; details and eligibility are available through One.Walmart.
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