Large Item Review Clerk

IBOCSan Antonio, TX
Onsite

About The Position

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. This is an in-office position. In order to minimized the banks’ exposure for the processing of items $7,500 and greater, the large item review clerk verifies signatures, endorsements, dates, and courtesy amounts vs. legal amounts on checks to ensure proper reviews on items are done, should there be a need to return items with issues, back to the depositing banks.

Requirements

  • Active Learning
  • Active Listening
  • Complex Problem Solving
  • Coordination
  • Critical Thinking
  • Judgment and Decision Making
  • Monitoring
  • Reading Comprehension
  • Speaking
  • Writing
  • 10 key by touch

Responsibilities

  • Reviews and processes large items ($7,500 and greater) for all markets
  • Reviews and processes Stop Suspect items for all markets
  • Reviews and processes True Stop items for all markets
  • Advises other banks of large returns by entering notifications on early notification system
  • Advises and emails account officer, for all markets, of questionable items ($7,500 and greater), True stop questionable items, Stop Suspect questionable items and Positive Pay items
  • Reviews all positive pay customer exception items
  • Other duties as assigned
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