Language Services Coordinator, FT, Evening

Prisma Health•Maryville, TN

2d•Onsite

About The Position

Coordinates activities related to scheduling of assigned staff and oversees various functions within the department such as dispatching, time and attendance and contractor invoicing. Develops department-wide productivity and activity reports and provides staffing recommendations. Assists in coordinating training opportunities for other Prisma Health staff as appropriate. Coordinates the Prisma Health Bilingual Program and assists with other Language Services projects.

Requirements

High School diploma or equivalent
Two (2) years of experience with daily office operational activities such as scheduling, reporting, generating spreadsheets and databases, invoicing or related.

Nice To Haves

Experience in medical interpretation

Responsibilities

Develops and maintains day to day schedule for staff and contract interpreters to provide services to limited-English proficient and Deaf patients and families.
Creates monthly staff schedule and updates schedule as needed.
Oversees payroll system.
Oversees day to day office operations including dispatching, ordering supplies and equipment, maintaining files and office organization system and processing necessary paperwork.
Generates weekly and monthly analytical reports to track productivity and interpreter activity.
Manages data collection and produces other detailed graphs, reports and presentations, as needed.
Processes and submits invoices from contract interpreters and other vendors.
Responds to calls from departments for interpretation and translation services.
Works with Prisma Health managers to assure consistent availability of interpretation services.
Works with supervisor to implement training opportunities for contract interpreters and other Prisma Health staff as appropriate.
Coordinates the Prisma Health Bilingual Staff program and provides language testing for bilingual candidates, current Prisma Health staff, and Language Services candidates.
Performs other duties as assigned.