Language Access Program Manager - INTERNAL ONLY

King County•Seattle, WA

1d•Hybrid

About The Position

Join King County Parks as our Language Accessibility Project Manager (Project/Program Manager II) and utilize your passion for language access equity to strengthen community engagement across King County Parks. In this highly collaborative role, you will serve as a subject-matter expert on communication methods for English as a Second Language (ESL) and Americans with Disability Act (ADA) compliance. This opportunity is open to current King County employees. External applicants are not being considered. In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future Project/Program Manager II career service and term-limited temporary openings within the Parks Division or throughout the Department of Natural Resources & Parks (DNRP) over the next six months. The Department of Natural Resources and Parks (DNRP), Parks Division is seeking a Language Accessibility Project Manager (PPM-II) to join the Communications Team within the Community Investments and Engagement Section (CIE). As a collaborative partner, you will combine your passion for community engagement with your expertise in language access and communications to champion continuous improvements in ADA compliant digital and print platforms. You will work to drive innovative approaches that make onsite and offsite experiences more accessible for English as Second Language audiences and people with disabilities - strengthening how we serve our community. This position follows a hybrid work model, blending remote and in-person work. The Community Investments & Engagement (CIE) Section connects King County Parks to the communities we serve through equitable investments, inclusive programs, and meaningful engagement. CIE oversees a wide range of initiatives designed to strengthen community relationships and ensure County resources are distributed fairly and transparently. This work includes managing community grants, leading public outreach efforts, coordinating volunteer programs, supporting translation and accessibility services, and amplifying community voices in decision-making processes. CIE collaborates closely with local partners, grassroots organizations, and residents to create programs and spaces that reflect the diverse needs and values of King County communities. As part of CIE, the Communication Team connects King County Parks to the public through clear, accessible, and engaging messaging. The team shares stories, celebrates park spaces, and provides timely updates that help people access and enjoy all Parks has to offer. This work includes curating social media and blog content, managing Parks’ websites, producing and installing signage, creating print and digital materials, and crafting press releases, graphics, and advertisements. The team ensures materials are available in multiple languages, making information inclusive and accessible to King County’s diverse communities. The team is committed to providing timely, accurate, and inspiring information—helping the community feel informed, connected, and excited about Parks. King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Language Accessibility Project Manager ( PPM-II), you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the King County Parks Division of the King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits, and growth opportunities.

Requirements

Experience collaborating with translators to produce written materials and working with interpreters to support virtual and in-person events.
Knowledge of accessibility guidelines and experience applying them to implement or remediate public-facing materials
Demonstrated commitment to equity, social justice, inclusion, and belonging in public service, or community focused organization.
Excellent writing, verbal communication, and research skills.
Experience developing best practices and guidelines, including resource libraries for language access and/or disability accessibility.
Ability to build strong customer relationships and deliver customer-centric solutions.
Ability to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Ability to build partnerships and work collaboratively with others to meet shared objectives.
Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Nice To Haves

Expertise in assessing and implementing language access best practices.
Experience working within King County or experience working in the public sector/government environment.
Experience in creating communications for diverse audiences such as website updates, writing, and blog posts.

Responsibilities

Enhance language access and strengthen communication for King County Parks visitors who speak ESL.
Evaluate current accessibility practices, recommend improvements, implement changes, and build sustainable systems and processes.
Review and remediate digital platforms - such as the website, blog, and newsletters - to maintain ongoing ADA accessibility compliance.
Lead ADA compliance efforts across digital and print materials including signage and branding; provide training, conduct regular reviews, develop processes, and identify tools that support accessibility and language needs in physical spaces.
Serve as Parks liaison to King County IT and Executive departments, ensuring alignment with best practices in language access and accessibility.
Support the Communications Team by addressing language access needs across projects including capital project outreach, signage, community engagement initiatives, social media content/posts, and more.