Lane Supervisor - River Lot

SP Plus•San Antonio, TX

9d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

High School Graduate or equivalent education.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Proficiency in reading, writing, and speaking English required.
At least one year customer service experience required.
Excellent time management skills.

Nice To Haves

At least one year work experience in public parking operation preferred.

Responsibilities

Supervision and coordination of scheduling of all shift cashiers
Providing assistance to patrons and employees as needed
Ensuring that an appropriate number of exit lanes are open at all times as required by the city and the current conditions
Responsible for care of cashier terminals including monitoring supplies and reporting equipment malfunctions
Responsible for verification of specific transactions required (abnormal, not documented, etc.)
Responsible for review of contractor’s supervisor and cashier policies and procedures