Landscape Maintenance Operations Manager

Father Nature LandscapesIrondale, AL
Onsite

About The Position

With strong determination, meticulous attention to detail, and established leadership and logistics abilities, you will guarantee operational excellence among our teams, clients, and internal systems. In this role, you will manage field operations and logistics to maintain high-quality, profitable, and safe services for our expanding Maintenance Department. Embark on a vibrant career as you join us on our mission: connecting life and land.

Requirements

  • Valid driver’s license with clean motor vehicle report, in accordance with our hiring process
  • Ability to pass a background check, motor vehicle report, and drug screening prior to hiring

Nice To Haves

  • Strong efficiency metrics across crews
  • Quick resolution of quality control issues
  • High client retention (focused on service)
  • Consistent achievement of margin targets for jobs
  • Continuous improvement of systems as the company expands

Responsibilities

  • Dispatch and oversee daily crew execution
  • Proactively manage schedule changes, weather, and emergencies
  • Ensure work is completed on time, on budget, and to our standard
  • Communicate clearly with clients to provide updates and confirm changes
  • Maintain the highest standards of service across all properties
  • Proactively respond to quality control reports and ensure issues are resolved
  • Protect and strengthen client relationships through proactive communication
  • Monitor and improve billable vs. paid time
  • Monitor and improve job costing (actual vs. estimated)
  • Identify inefficiencies and implement effective solutions
  • Support department gross profit targets (approximately 40%)
  • Implement and champion tools that improve operations
  • Train team members and ensure adoption across the department
  • Lead with and optimize platforms like LMN (Landscape Management Network)
  • Oversee scheduling, routing, and job tracking
  • Manage both internal and client communication
  • Coordinate with administration to ensure billing accuracy
  • Tackle team challenges, enhance performance, and ensure accountability
  • Participate in the hiring process, shape team structure, and facilitate training
  • Guide Property Managers (Crew Leaders) and positively influence their crews

Benefits

  • Comprehensive health care
  • Retirement packages
  • Incentivized goal achievement
  • Paid vacation
  • Paid holidays
  • Continual training
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