Landscape Maintenance Operations Manager

Father Nature Landscapes•Irondale, AL

1d•Onsite

About The Position

With strong determination, meticulous attention to detail, and established leadership and logistics abilities, you will guarantee operational excellence among our teams, clients, and internal systems. In this role, you will manage field operations and logistics to maintain high-quality, profitable, and safe services for our expanding Maintenance Department. Embark on a vibrant career as you join us on our mission: connecting life and land.

Requirements

Valid driver’s license with clean motor vehicle report, in accordance with our hiring process
Ability to pass a background check, motor vehicle report, and drug screening prior to hiring

Nice To Haves

Strong efficiency metrics across crews
Quick resolution of quality control issues
High client retention (focused on service)
Consistent achievement of margin targets for jobs
Continuous improvement of systems as the company expands

Responsibilities

Dispatch and oversee daily crew execution
Proactively manage schedule changes, weather, and emergencies
Ensure work is completed on time, on budget, and to our standard
Communicate clearly with clients to provide updates and confirm changes
Maintain the highest standards of service across all properties
Proactively respond to quality control reports and ensure issues are resolved
Protect and strengthen client relationships through proactive communication
Monitor and improve billable vs. paid time
Monitor and improve job costing (actual vs. estimated)
Identify inefficiencies and implement effective solutions
Support department gross profit targets (approximately 40%)
Implement and champion tools that improve operations
Train team members and ensure adoption across the department
Lead with and optimize platforms like LMN (Landscape Management Network)
Oversee scheduling, routing, and job tracking
Manage both internal and client communication
Coordinate with administration to ensure billing accuracy
Tackle team challenges, enhance performance, and ensure accountability
Participate in the hiring process, shape team structure, and facilitate training
Guide Property Managers (Crew Leaders) and positively influence their crews