Landscape Enhancement Sales

Winter Services•Cedar Rapids, IA

16h

About The Position

Greg’s Services LLC is seeking an experienced, highly motivated Landscape Enhancement Sales professional to manage customer accounts transitioned from the General Manager. The role supports snow removal and landscape maintenance and enhancement services, coordinates approved enhancement projects, ensures high-quality delivery, and builds long-term customer relationships. The position works closely with the General Manager, Operations Manager, maintenance and enhancement crews, irrigation department, and senior leadership to meet customer needs and sales and profitability objectives. The role also involves account renewals, enhancement proposals and pipeline reporting, site visits, budget planning, and adherence to safety, environmental, and company policies.

Requirements

High school diploma or GED equivalent required.
Strong knowledge of landscaping and lawn services, including design, maintenance, irrigation, and horticulture.
Proven track record managing customer accounts and delivering projects successfully.
Excellent communication, time management, and organizational skills.
Strong interpersonal skills and ability to build rapport with customers and teams.
Proficiency in project management and budgeting.
Ability to multitask and work under deadline pressure.
Strong problem-solving skills and attention to detail.
Familiarity with landscaping software and CRM tools, such as Aspire, Salesforce, or NetSuite, or similar tools.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Ability to work with the General Manager, Operations Team, and Senior Leadership.
Goal-oriented, collaborative approach and strong values, including integrity and honesty.
Valid driver’s license required.
Ability to conduct site visits, walk on uneven terrain, and inspect landscaping projects.
Ability to lift and carry up to 50 pounds.

Nice To Haves

Advanced degree preferred.
Bilingual in Spanish is a plus.

Responsibilities

Work with the General Manager to transition and onboard new customers in the assigned area.
Serve as the primary point of contact for existing and newly assigned customer accounts.
Manage assigned snow and/or landscape/lawn customer renewals through the company’s Salesforce CRM and coordinate with the General Manager.
Identify opportunities to expand landscape and snow removal services and identify enhancement projects based on customer property needs and priorities.
Partner with the General Manager and Operations Manager on enhancement job costing as needed to align with productivity levels and margin goals.
Prepare and present enhancement proposals to customers to meet quarterly sales goals.
Record enhancement proposals in Salesforce daily and provide weekly CRM pipeline reporting against sales goals.
Prioritize enhancement projects according to customer property needs and potential impact.
Coordinate and manage approved enhancement projects from initiation through completion, ensuring timelines, budgets, and customer specifications are met.
Work with the Operations Manager to schedule crews and allocate resources.
Conduct site visits to monitor project progress, work quality, and weekly maintenance.
Communicate account status, project progress, and financial performance to senior management.
Assist customers with year-round budget planning as needed.
Coordinate with maintenance crews, enhancement crews, and the irrigation department to meet customer needs.
Ensure landscape/lawn and snow removal services meet industry standards and customer expectations; conduct quality checks and resolve issues promptly.
Address customer concerns professionally and in a timely manner, and build customer relationships through regular communication and personalized service.
Attend customer entertainment events or activities as needed to support enhancement sales and company sales and profitability objectives.
Use CRM tools and learn and follow the company’s enhancement sales process.
Learn the aggregate business and the roles and functions within the company.
Sell enhancement work that is executable and profitable.
Ensure compliance with safety standards, environmental regulations, administrative policies, procedures, and business ethics codes.
Perform other duties as assigned.