Laboratory Technician

Ascentek•Fond du Lac, WI

41d•Onsite

About The Position

As the Laboratory Technician you will play a vital role in developing, coordinating and executing technical activities at our customer site. You will serve as the primary technical resource for customers, performing process assessments, troubleshooting complex fluid and process challenges and leading to trials. This role collaborates closely with customers’ onsite personnel to identify opportunities, drive innovation and enhance product performance. Rooted in Our Values you will combine technical expertise with strong communication and relationship skills to deliver exceptional solutions and support business growth.

Requirements

Demonstrated ability to influence and communicate credibly with customers and internal teams
Proven ability to manage multiple projects simultaneously
Strong attention to detail and organizational skills
Ability to collaborate effectively within sales and operating systems
Excellent listening, reporting and presentation skills
Effective written and verbal communication skills across all levels, including executive and engineering stakeholders
Strong analytical and problem-solving skills
Proficient in building relationships across cross-functional teams
Ability to identify and drive process improvement opportunities

Nice To Haves

STLE CMFS certification
STLE OMA-1 or OMA-2 oil analysis certification
Experience with additives, base oils and formulation development
Experience leading customer technical seminars or product demonstrations

Responsibilities

Serve as the primary technical resource for assigned customer sites, building strong relationships and providing responsive on-site support
Perform daily, weekly, and monthly concentration, pH, bacteria, and fungus testing according to defined schedules and plant conditions
Collect hydraulic, quench oil, and process samples, coordinate third-party laboratory analysis, and communicate results to appropriate stakeholders
Document all testing results accurately in Excel or required systems and distribute reports in a timely manner
Treat systems with biocides and fungicides as appropriate in consultation with plant management, ensuring timely reporting and follow-up testing
Conduct routine audits of concentration tracking charts and verify compliance with required machine-level testing schedules
Support preventative maintenance efforts by identifying assets due for service and performing required sample analysis
Perform comprehensive process assessments of machining and washing systems to identify improvement opportunities
Lead structured continuous improvement initiatives using PDCA methodology to enhance process stability, repeatability, and product performance
Collaborate with maintenance, production, quality, and engineering stakeholders to implement defined process improvements
Develop control plans and standardized procedures to sustain operational improvements
Train customer personnel on sampling procedures, system monitoring, and best practices for fluid management
Provide technical presentations, findings summaries, and progress updates to plant leadership and key stakeholders
Identify opportunities for innovation, performance enhancement, and long-term cost savings within customer operations

Benefits

Medical Plan options, including fertility coverage and free mental health and telehealth coverage
Dental and Vision Insurance
FSA/HSA options
Paid parental leave
Company-provided short-term disability, long-term disability, and life insurance
Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
401(k) with a generous company match
Pet Insurance Benefits
Tuition reimbursement
21 Paid Days Off
7 Paid Holidays
Short-term Incentive Plan (STIP), ask your Talent Partner for details
Dress For Your Day (casual dress environment)
Paid comprehensive on-the-job training
Company phone provided
Company computer provided
Career advancement opportunities