Laboratory Technician / Phlebotomist
About The Position
At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion. At Okanagan Clinical Trials, our lab professionals work in a structured, calm, and purpose-driven environment, supporting clinical trials that help advance new treatments for psychiatric, dementia, and memory-related conditions. This role is ideal for lab professionals who value accuracy, organization, and consistency, and who want to grow their skills beyond traditional lab or hospital settings. The Phlebotomist/Lab Tech is a key member of the clinical research team, supporting studies through specimen collection, processing, documentation, and shipment in compliance with Good Clinical Practice (GCP), study protocols, and safety regulations. You’ll work in a controlled clinical research environment with scheduled visits, detailed protocols, and strong operational support, allowing you to focus on quality and precision.
Requirements
- Must be certified in phlebotomy
- Previous healthcare experience preferred; direct patient care experience a huge bonus!
- Previous experience in clinical research is a huge plus
- Proficient with Microsoft Office (Excel, Outlook, Word) and database systems.
- Must be comfortable with performing Research Assistant tasks when the lab is slow.
- Ability to handle potentially hazardous materials safely.
- Strong organizational, time management, and multitasking skills.
- Excellent verbal and written communication; strong interpersonal skills.
- Ability to work independently and as part of a cross-functional team.
- Customer-service mindset and high level of professionalism.
Responsibilities
- Perform phlebotomy, urine collection, and sample processing (centrifuging, aliquoting, labeling).
- Prepare lab kits for each subject based on study protocols.
- Ship biological specimens following IATA guidelines and protocol requirements.
- Maintain specimen logs, shipping records, temperature logs, and other documentation.
- Conduct point-of-care tests (e.g., urine drug screens, pregnancy tests).
- Assist with patient procedures including vital signs, ECGs, and physical/neurological exam setups.
- Clean and sanitize lab equipment and work areas daily.
- Perform and document equipment calibration and ensure safety compliance (OSHA, HIPAA).
- Accurately record lab results and maintain electronic and paper logs in systems such as CRIO or eCRFs.
- Respond to and resolve electronic data queries.
- Verify accuracy and completeness of data entries and study documentation.
- Participate in quality control and assurance initiatives to ensure regulatory compliance.
- Monitor and maintain inventory of lab kits and supplies.
- Order dry ice and other lab necessities.
- Destroy expired kits and log per protocol.
- Support preparation of study-specific training materials and lab manuals.
- Collaborate with study coordinators and medical staff to meet visit protocol requirements.
- May assist with infusion monitoring under clinician supervision.
Benefits
- Predictable weekday schedule (no nights, no weekends, no emergency draws)
- More time and control during patient visits and specimen handling
- Specialized lab work beyond routine phlebotomy (processing, PK handling, shipping)
- Smaller, collaborative teams where your role is respected
- Meaningful purpose—your work directly supports future medical treatments
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
